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6381-A4 Router Users Guide

 114 

Analyzer 

This section shows a diagnosis of the various statuses.  

 

Ping Test 

Once you have your modem configured, make sure you can ping the network. You can get to the 
Ping web page by going to the Home screen, under the Tools title, and clicking Ping Test. Type 
the target address that you want to ping. If you have your PC connected to the modem via the 
default DHCP configuration, you should be able to ping the network address 192.168.1.1.  

If your ISP has provided their server address you can try to ping the address. If the pings for both 
the WAN and the LAN side complete, and you have the proper protocols configured, you should 
be able to access the Internet. 

By default when you select ping test, the modem will ping itself 3 times. If this first ping test does 
not pass, the TCP/IP protocol is not loaded for some reason, and then you should restart the 
modem. 

 

Содержание 6381-A4-200

Страница 1: ...6381 A4 Combination Modem with in line Filter Users Guide Document Part Number 830 01935 01 November 2008...

Страница 2: ...l or otherwise or disclosed to third parties without the express written permission from Zhone Technologies Inc Bitstorm EtherXtend IMACS MALC MXK Raptor SLMS Z Edge Zhone ZMS zNID and the Zhone logo...

Страница 3: ...d inspection authorities to ensure compliance 7 A rare phenomenon can create a voltage potential between the earth grounds of two or more buildings If products installed in separate buildings are inte...

Страница 4: ...d by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separat...

Страница 5: ...ke no repairs to the equipment Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for informat...

Страница 6: ...te toutes les exigences du r glement sur le mat rial brouilleur du Canada Japan Notices This is a Class B product based on the standard of the Voluntary Control Council for Interference from Informati...

Страница 7: ...lation and PC Setup 19 Overview 19 Connecting your hardware 19 Mounting the Modem 20 Configuring Your Computer 21 Windows 2000 21 Windows XP 22 Installing USB Drivers 23 Windows 2000 23 Chapter 3 The...

Страница 8: ...Configuration 97 Ingress Layer 3 Configuration 98 Ingress Static Configuration 99 Ingress Payload Database Configuration 100 Egress 103 No Egress Mode 103 Egress Layer 2 Configuration 104 WLAN QoS Su...

Страница 9: ...outer Is Not Functional 122 You Cannot Connect to the Router 122 LEDs Blink in a Sequential Pattern 122 The Status LED Continues to Blink 122 The Status LED is Always Off 123 Diagnosing Problems using...

Страница 10: ......

Страница 11: ...structional warns of potential damage to system equipment or data and warns of potential injury or death Carefully read and follow the instructions included in this document Caution A caution alerts u...

Страница 12: ...users Italic Used for book titles chapter titles file path names notes in body text requiring special attention section titles emphasized terms and variables PLAIN UPPER CASE Used for environment vari...

Страница 13: ...MS Single Line Multi Service SNMP Simple Network Management Protocol TFTP Trivial File Transfer Protocol VoIP Voice over IP VoWi Fi Voice over Wifi VPN Virtual Private Network WEP Wired Equivalent Pri...

Страница 14: ...return a product for repair under warranty contact GSS The contact information is as follows E mail support zhone com Telephone North America 877 ZHONE20 877 946 6320 Telephone International 510 777 7...

Страница 15: ...network Compatibility with virtually all standard Internet applications Address filtering and DMZ hosting Downloadable flash software upgrades Support for up to eight Permanent Virtual Circuits PVCs...

Страница 16: ...do not obstruct the ventilation openings of the device Plug the device into a surge protector to reduce the risk of damage from power surges and lightning strikes Operate this equipment only from an...

Страница 17: ...arrier has been detected and modem is trying to train Activity Flashing Flickers according to the amount of transmitted or received DSL traffic present Solid Ethernet interface is successfully connect...

Страница 18: ...hone no external splitter necessary unit has internal splitter USB USB cable connects to the PC LAN RJ 45 connects the unit to an Ethernet device such as a PC or a switch Reset Default No reset functi...

Страница 19: ...e with your telephone company or other Internet service provider ISP Connecting your hardware Shut down your PC before connecting the router To connect your modem 1 Connect the ADSL Line and Telephone...

Страница 20: ...able can be used The modem automatically recognizes the type of connection that is required 3 Connect the Power Adapter Complete the process by connecting the AC power adapter to the POWER connector o...

Страница 21: ...al up Connections in that order 2 Click Local Area Connection When you have the Local Area Connection Status window open click Properties 3 Listed in the window are the installed network components If...

Страница 22: ...he Local Area Connection window are the installed network components Make sure the box for Internet Protocol TCP IP is checked and then click Properties 4 In the Internet Protocol TCP IP Properties di...

Страница 23: ...lation of the USB driver Windows 2000 1 When you attach the USB cable into the modem for the first time and turn on the device the Found New Hardware window will pop up 2 The Found New Hardware Wizard...

Страница 24: ...e Device Drivers screen explains what a driver is and why you need it in order to run your modem using the USB plug Typically you will need to select the first option the recommended option of searchi...

Страница 25: ...Guide 25 4 Insert the USB driver installation CD if you have not already done so Click CD ROM drives and Specify a location and click Next 5 Click Browse and select the E drive where the CD ROM is lo...

Страница 26: ...th the TI sangam inf file automatically appearing in the File name drop down window Click Open to continue 7 The Driver Files Search Results step allows you to confirm the inf file that will be instal...

Страница 27: ...6381 A4 Router Users Guide 27 8 Click Yes to continue the installation 9 Once the driver has been installed the Found New Hardware Wizard confirms installation Click Finish...

Страница 28: ......

Страница 29: ...nsists of that PC You may also create connections for various protocol options by creating new connections To configure your modem you will first need to log in to the modem Notes Before configuring y...

Страница 30: ...6381 A4 Router Users Guide 30 The user name password are Admin Admin and both are case sensitive...

Страница 31: ...d WAN connections configure the router s security routing and filtering access debugging tools obtain the status of the router and view the online help The footer displays router status connection inf...

Страница 32: ...he Quick Start button on the Home page The Quick Start page gives you quick access to setting up three types of connections See New Connection on page 33 for more connection options DHCP The address o...

Страница 33: ...Your Default modem Your primary DNS IP address Since multiple users can use the modem the modem can simultaneously support multiple connection types Hence the user must set up different profiles for e...

Страница 34: ...ntrol can all be done on a per user rather than per site basis To configure the modem router for PPPoE 1 From the Home page click Setup and then click New Connection The default PPPoE connection setup...

Страница 35: ...e timeout feature enter a zero in this field Authentication Specifies the authentication protocol Auto the protocol is selected by the Central Office modem PAP Password Authentication Protocol CHAP Ch...

Страница 36: ...itiated from a LAN side device Host Trigger This field is used in conjunction with the On Demand feature and is enabled only when the On Demand field is checked There are three types of packets LAN pa...

Страница 37: ...eature itself is also configurable in that the auto search mechanism can be disabled Upon DSL synchronization end to end OAM pings will be conducted for each defined PVC The result of the pings will b...

Страница 38: ...ay also enter PCR Peak Cell Rate SCR Sustainable Cell Rate MBS Maximum Burst Size CDVT Cell Delay Variation Tolerance 9 To complete the connection you must now click the Apply button The Apply button...

Страница 39: ...ating users LLC and VC are two different methods of encapsulating the PPP packet Contact your ISP to make sure which encapsulation is being supported By selecting PPPoA you force your router to act as...

Страница 40: ...PPP Settings section enter values as supplied by your ISP PPP Settings Encapsulation The technique used by layered protocols in which a layer adds header information to the protocol data unit PDU from...

Страница 41: ...ities The Debug option is used by ISP technical support and ODM OEM testers to simulate packets going through the network from the WAN side PPP Unnumbered Specifies that the calling and answering rout...

Страница 42: ...servers give you access to other web servers The valid IP addresses range is from 1 0 0 0 to 223 255 255 254 To configure the router for a Static connection 1 From the Home page click Setup and then...

Страница 43: ...ction or a Routed connection as provided by your ISP 8 In the PVC Settings section enter values for VPI and VCI as supplied by your ISP For more information please see PVC Settings from the PPPoE Setu...

Страница 44: ...y assigned and is not known prior to assignment To configure the router for a DHCP connection 1 From the Home page click Setup and then click New Connection The default PPPoE connection setup is displ...

Страница 45: ...ection enter values for VPI and VCI as supplied by your ISP For more information please see PVC Settings from the PPPoE Setup procedure 7 Select the quality of service QOS Leave the default value if y...

Страница 46: ...the LAN interface To configure the 6381 as a bridge 1 From the Home page click Setup and then click New Connection The default PPPoE connection setup is displayed 2 In the Type dropdown select Bridge...

Страница 47: ...le LAN Group 1 LAN Group 2 LAN Group 3 None This bridged connection will be added to the selected LAN group If you select None the connection is not added to any LAN group but to the Interfaces box on...

Страница 48: ...support encapsulates an IP datagram in an AAL5 PDU frame using RFC 2225 and it uses an ATM aware version of the address resolution protocol ATMARP The 6381 s CLIP support only allows support for PVCs...

Страница 49: ...n provided by your ISP Mask Subnet mask provided by your ISP ARP Server IP address of the Address Resolution Protocol ARP server provided by your ISP Default Gateway If checked this WAN connection act...

Страница 50: ...anges as appropriate 4 Click Apply The Apply button will temporarily save this connection To make the change permanent click Tools at the top of the page and select System Commands On the System Comma...

Страница 51: ...up page allows you to select any combination of DSL training modes including NO_MODE ADSL_G dmt G Discrete Multi Tone G dmt G 992 1 ADSL_G lite G lite G 992 2 ADSL_G dmt bis ADSL_2plus ADSL_ANSI_T1 41...

Страница 52: ...to stay in LAN group 1 Each LAN group can then be configured with static IP address dynamic IP address or be unmanaged no IP LAN Configuration By default both the Ethernet port and USB port are in LAN...

Страница 53: ...ge Obtain an IP address automatically When this function is enabled your RG acts like a client and requests an IP address from the DHCP server on the LAN side IP Address You can retrieve renew an IP a...

Страница 54: ...the RG if your host has DHCP enabled End IP The End IP Address is where the DHCP server stops issuing IP addresses The ending address cannot exceed a subnet limit of 254 hence the max value for the de...

Страница 55: ...If you already have a DHCP server running on your network do not enable the router s DHCP server To enable DHCP 1 From the navigation bar at the top click Setup 2 Under LAN Setup select LAN Configurat...

Страница 56: ...dresses to be 192 128 1 2 and 192 128 1 100 you will not be able to communicate with the router if your PC has DHCP enabled 7 In the Lease Time text box enter the number of seconds a user will be allo...

Страница 57: ...th the default gateway address The Hostname can be any alphanumeric word beginning with a letter and containing no spaces The domain name is used to in conjunction with the host name to uniquely ident...

Страница 58: ...of configuration screen at any time 1 When the Setup Advanced Tools Status or Help screens are selected click Log Out From the Home page click the Log Out button 2 Click the Save button to save your...

Страница 59: ...TTP based socket listening for UPnP requests With NAT Traversal when an UPnP command is received to open ports in NAT the application translates the request into IP table commands to open the ports in...

Страница 60: ...Advanced 2 From the left hand navigation pane select UPnP This will bring up the screen shown below 3 Check Enable UPnP and then select which connection WAN or LAN will utilize UPnP 4 Click Apply The...

Страница 61: ...th IETF RFC 2030 The system clock time in the 6381 can be configured to send client requests to the configured SNTP server addresses periodically The main function of the Simple Network Time Protocol...

Страница 62: ...ed Timeout If the RG failed to connect to a SNTP server within the Timeout period it retries the connection Polling Interval The amount of time between a successful connection with a SNTP server and a...

Страница 63: ...s an Internet application they must use the WAN IP address The port forwarding will translate the WAN IP address into a LAN IP address NOTE To configure a port you must have an existing LAN client wit...

Страница 64: ...layer of security protection for hosts behind the firewall Custom Port Forwarding This link takes you to the Custom Port Forwarding page Category Custom and user defined categories Available Rules Pr...

Страница 65: ...ort Start Port End and Port Map fields and then click Apply 6 Continue to add rules as they apply from each category 7 Click Apply The Apply button will temporarily save this connection To make the ch...

Страница 66: ...N IP Address Select the LAN IP address you are going to use as the DMZ host This host is exposed to the Internet Be aware that this feature may expose your local network to security risks LAN Clients...

Страница 67: ...is rule is automatically applied when you click the Apply button Application Name of the application for which your ports will be opened Protocol There are three options available TCP UDP and TCP and...

Страница 68: ...OTE Wildcard entries are allowed for IP Address Netmask and Port range fields 4 Click Apply The Apply button will temporarily save this connection To make the change permanent click Tools at the top o...

Страница 69: ...e applied LAN IP Select the IP address in the given LAN group to which the IP Filters feature will be applied Block All Traffic When checked complete network access is blocked for the specific IP addr...

Страница 70: ...and then click New The New View and Delete buttons become available only when the User category is selected All the custom rules you create fall under the User Category The Rule Management page popul...

Страница 71: ...lly applied when you click Apply Source IP The LAN side source IP address assigned to outgoing traffic on which filtering is applied Source Netmask Netmask of the source IP on your LAN side Destinatio...

Страница 72: ...this 6381 RG or static host has a manually configured IP address You can add a static IP address belonging to the 6381 RG s LAN subnet using the LAN Clients page Any existing static entry falling with...

Страница 73: ...nts If DHCP is used all DHCP clients are automatically assigned If a fixed IP address server is on the LAN and you want this server to be visible via the WAN you must add its IP address Once the IP ad...

Страница 74: ...amic Address click Reserve then Apply 4 Click Apply The Apply button will temporarily save this connection To make the change permanent click Tools at the top of the page and select System Commands On...

Страница 75: ...ck traffic between LAN groups 1 From the navigation bar at the top of the screen click Advanced 2 From the left hand navigation pane select LAN Isolation 3 Enter a check in the Disable traffic between...

Страница 76: ...a temporary user account for a remote access to your 6381 RG 1 Check WAN Update to enable write privilege of the 6381 RG 2 Check WAN Access to enable read privilege of the 6381 RG 3 Enter a user name...

Страница 77: ...the account is enabled the user is expected to log in within 20 active minutes otherwise the account expires Once the user has logged in if the session remains inactive for more than 20 minutes the us...

Страница 78: ...ng any add edit or delete operation It can also be set unset independently by clicking Apply Enable Bridge Filter Management Interface When checked it enables the Bridge Filter Management Interface fi...

Страница 79: ...an be used in the MAC address space and would be considered also as automatically allow Note On a windows based machine you can find a MAC address with the ipconfig program At a command prompt type ip...

Страница 80: ...different DDNS service providers A charge may occur depends on the service you select DDNS Client Enables disables the DDNS client feature for the WAN connection This field is disabled by default User...

Страница 81: ...n Name to be registered with the DDNS server 7 Click Apply The Apply button will temporarily save this connection To make the change permanent click Tools at the top of the page and select System Comm...

Страница 82: ...multicast feature also enables you to receive multicast video streams from multicast servers With multicast datagrams are sent to all hosts in a Host Group A host group is a set of one or more hosts...

Страница 83: ...hosts on the LAN side WAN interface on which the multicast router exists Upstream Interface s of any LAN groups receiving multicast Downstream Interface s of any WAN groups receiving multicast Downstr...

Страница 84: ...e As shown above the WAN interface DHCP1 is enabled as the upstream IGMP interface which forwards IGMP requests from LAN group 1 to the multicast router on the network and forwards multicast frames fr...

Страница 85: ...procedure applies when the multicast server in on the LAN side Hosts on the network can sent IGMP request from the WAN side through the LAN interface And the LAN interface acting as the upstream inter...

Страница 86: ...groups to and whether they should allow IGMP proxies from upstream or downstream To match the example above DHCP1 Downstream PPPoE1 Downstream LAN group 1 Upstream LAN group 2 Ignore LAN group 3 Downs...

Страница 87: ...domain the network address is the first three fields of the New Destination IP while the last field should be 0 Subnet Mask Identifies which portion of an IP address is the network portion and which p...

Страница 88: ...rk IP address of the subnet Mask 255 255 255 0 the subnet mask Gateway 192 168 1 5 the LAN side IP address of the second router through which the stations in the subnet access the network Metric 0 You...

Страница 89: ...n the network The 6381 support RIP across both WAN and LAN interfaces RIP enabled routers send out updates of its routing table periodically and accepts updates from other routers to add delete or mod...

Страница 90: ...router it dynamically learns provides routes on all its configured interfaces This parameter allows you to select the interfaces on which RIP is expected to learn and distribute routing information Th...

Страница 91: ...will be updated In The router will only incorporate received RIP information Out The router will only send out RIP information Both The router will incorporate received RIP information and send out u...

Страница 92: ...ifferent levels of service to assign to traffic A VLAN Virtual LAN as used with Level 2 bridges uses priority bit in the VLAN header WLAN use WLAN QoS header To work with the differing means of priori...

Страница 93: ...till completion CoS2 CoS5 are used for assured forwarding AF classes They are serviced in a strict round robin manner using the following priority scheme CoS2 CoS3 CoS4 CoS5 CoS6 is for best effort B...

Страница 94: ...e ranges from 1 to 255 This field cannot be configured alone additional fields like IP Source MAC and or Ingress Interface should be configured Class of Service The selections are in the order of prio...

Страница 95: ...SNTP 0xE4 DHCP Server 0xE5 IPtables Utility 0xE6 PPP Daemon 0xE7 IP Route 0xE8 ATM Library 0xE9 NET Tools 0xEA RIP 0xEB RIP v2 0xEC UPNP 0xEE Busybox Utility 0xEF Configuration Manager 0xF0 DropBear U...

Страница 96: ...oured All packets are treated as CoS6 the best effort priority Layer2 Enables you to map an incoming packet with layer 2 MAC addresses and bridging rather than by IP address and routing with VLAN segr...

Страница 97: ...only on the WAN side Class of Service The selections are in the order of descending priority CoS1 CoS2 CoS3 CoS4 CoS5 and CoS6 User Priority The selections are 0 1 2 3 4 5 6 7 To configure Ingress Lay...

Страница 98: ...Layer 3 page allows you to map ToS bits of incoming packets from the IP network to CoS for each WAN LAN interface Interface For both WAN and LAN interfaces you can configure QoS for layer 3 IP data tr...

Страница 99: ...pon RG reboot 5 Repeat step 2 4 to add more rules to LAN Group 1 Up to 255 rules can be configured for each interface Any ToS that have not been mapped to a CoS is treated as CoS6 the lowest priority...

Страница 100: ...boot 4 To make the change permanent click Tools and select System Commands On the System Commands page click Save All Ingress Payload Database Configuration The Policy Database Configuration page enab...

Страница 101: ...like IP and or Source MAC should be configured This field is also required if the source port or destination port has been entered Source Port Start The starting port of the source protocol You canno...

Страница 102: ...ield enter 192 168 1 5 5 In the Destination IP Mask field enter 255 255 255 255 6 In the Protocol field leave the default selection TCP 7 Click Apply to temporarily activate the settings on the page T...

Страница 103: ...iority marking of outgoing packets work properly on IP networks To configure QoS on egress 1 From the navigation bar at the top of the screen click Advanced 2 From the left hand navigation pane select...

Страница 104: ...c to the IP network Default Non IP Locally generated packets such as ARP packets do not have a CoS marking You can define the CoS for all unclassified outgoing packets on layer 3 using this field The...

Страница 105: ...hical token bucket Low Latency Queue Discipline and PRIOWRR priority based round robin HTB Shapes the traffic of a class over the specific interface All CoSx where x 1 to 6 is assigned a specific rate...

Страница 106: ...ed To configure Shaper 1 From the navigation bar at the top of the screen click Advanced 2 From the left hand navigation pane select Shaper 3 On the Shaper page select the interface from the Interface...

Страница 107: ...both rate based algorithm except that CoS1 is handled differently Example 3 PRIOWRR Enabled In this third example PRIOWRR is enabled Since PRIOWRR operates only on the number of packets being transmi...

Страница 108: ...the IP Access List designated by their IP Addresses will have the access defined in the WAN or LAN group 1 column To configure access to the 6381 RG 1 From the navigation bar at the top of the screen...

Страница 109: ...he 6381 RG select the Telnet Web FTP or TFTP options for WAN and add the IP for that address to the IP Access List 7 Click Apply The Apply button will temporarily save this connection To make the chan...

Страница 110: ...rrent configuration of the modem If you do re start the system without saving your configuration the modem will revert back to the previously saved configuration Restart Use this button to re start th...

Страница 111: ...vel Each log message is assigned a severity level which indicates how seriously the triggering event affects RG functions When you configure logging you must specify a severity level Log messages that...

Страница 112: ...ed on the PPPoA or PPPoE Connection Setup screen User Management You can change your modem s username password and the idle timeout you will need to log back onto the modem once the timeout expires If...

Страница 113: ...Gateway 4 To upgrade the firmware click Browse find the firmware file to download Make sure this is the correct file 5 Click Upgrade Firmware Once the upgrade is complete the modem will reboot You wi...

Страница 114: ...ur PC connected to the modem via the default DHCP configuration you should be able to ping the network address 192 168 1 1 If your ISP has provided their server address you can try to ping the address...

Страница 115: ...m is properly connected to the WAN Network This test may take a few seconds to complete To perform the test select your connection from the list and press the Test button Before running this test make...

Страница 116: ...aces Ethernet USB and DSL Connection Status Select to view the Status of different connections DHCP Clients Select to view the list of DHCP clients Modem Status Select to view the Status and Statistic...

Страница 117: ...he DDNS status for the WAN connections You can view the DDNS update status of your WAN connection from the DDNS Status page The DDNS client is disabled by default for your RG When DDNS client is enabl...

Страница 118: ...e 118 DHCP Clients Select to view the list of DHCP clients If you have enabled the DHCP server you can view a list of the DHCP clients from the DHCP Clients page which will display MAC Address IP Addr...

Страница 119: ...6381 A4 Router Users Guide 119 QOS TCA NTCA Status This page shows modem s packet transfer statistics...

Страница 120: ...uide 120 Modem Status The modem must be connected to DSL service in order to view the modem s status Product Information On the Product Information page information pertaining to the modem s software...

Страница 121: ...ay the modem s log by going to the Home screen under the Status title click System log From here you can view all logged information Depending upon the severity level this logged info will generate lo...

Страница 122: ...private addresses on the LAN ports You Cannot Connect to the Router 1 Check to see that the power LED is green and that the network cables are installed correctly 2 Make sure you are not connecting th...

Страница 123: ...you are trying to communicate On Windows based computers you can execute a ping command from the Start menu 3 Click the Start button and then click Run In the Open text box type a statement such as th...

Страница 124: ...d computers you can execute the nslookup command from the Start menu 5 Click the Start button and then click Run In the Open text box type the following Nslookup 6 Click OK A Command Prompt window dis...

Страница 125: ...er to add information to the signal The voice component in DSL is an analog signal See digital ATM Asynchronous Transfer Mode A standard for high speed transmission of data text voice and video widely...

Страница 126: ...ed DNS servers For example www yahoo com is the domain name associated with IP address 216 115 108 243 When you start to access a web site a DNS server looks up the requested domain name to find its c...

Страница 127: ...of PCs on a LAN and allows communication to pass between the networked devices ICMP Internet Control Message Protocol An Internet protocol used to report errors and other network related information T...

Страница 128: ...lso known as encryption keys 64 bit and 128 bit encryption keys used in WEP wireless security schemes The keys encrypt data over the WLAN and only wireless PCs configured with WEP keys that correspond...

Страница 129: ...es modems etc to a telephone port It is a 6 pin connector usually containing four wires RJ 45 Registered Jack Standard 45 The 8 pin plug used in transmitting data over phone lines Ethernet cabling usu...

Страница 130: ...y UDP packets only or both Twisted pair The ordinary copper telephone wiring used by telephone companies It contains one or more wire pairs twisted together to reduce inductance and noise Each telepho...

Страница 131: ...nly be sent and received by users with access to a private network key Each PC on your wireless network must be manually configured with the same key as your device in order to allow wireless encrypte...

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