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Security， guaranteed with my presence！
USER INSTRUCTIONS
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1. The portable fire pump is made by WOQ Company, if customer uses it according the “user manual”,
the defective or damage caused by design or manufacture, the company is responsible for “three guarantees”,
warranty period is one year from the shipping date.
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2. Customer should provide quality certification, original or copy invoice, and relevant information for use
and damage, to contact WOQ customer service for “three-guarantees”. We will provide “three-guarantees”
after investigation.
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3. Our company is responsible for “three-guarantees” for pump parts, and authorized engine dealers are
responsible for engine parts.
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4. Customer should check the fire pump sets when they buy it from any company or dealers, and clear
the quality responsibility. Our company does not provide “three-guarantee” services if pumps (including
accessories) are opened or damaged by others.
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5.Our company will provide paid services according to following situations, which do not belong to “three-
guarantees”
5.1 Damaged by incorrect maintenance or use
5.2 Opened or refitted without authorization
5.3 No quality certifications or invoice
5.4 Quality certification, invoice are not accordance with the model, item no, engine no with the product need
repairing
5.5 Refit and affect the pump performance without authorization
