④
Recording or video file is unavailable. .
Ensure Micro SD card is formatted to FAT32. Please also check if Micro SD card
is damaged. **Micro SD card capacity above 64GB, please use C10 (Class 10) card.
⑤
Camera device cannot connect to WiFi.
a. Check if Wifi signal is 2.4Ghz bandwith as camera device does not support 5Ghz
Network currently. Please ensure Wifi password is correct and as requested format
as per APP indicated.
b. Ensure Wifi router does not limit Wifi access such as AP isolation, limit number
of devices for internet use, anti-free loading etc...
c. Some mobile phone version requires location services for Wifi list.
⑥
AP hotspot or Camera device ID is not indicated in Wifi list.
a.
Ensure camera device support AP (Camera supporting sound wave Smartlink
does not support AP hotspot or Fast Networking option.
b. Mobile phone and camera device is too far apart. Please shift distance within
10 meters.
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. RSTP Password:
For further enhance safety for camera device ( iOS 4.3 & Android 34 version above),
Please set RSTP password as indicated with APP. You can switch off or set RSTP option
via APP if required.
RSTP password is used for recording devices or software like NVR, CMS Client, Onvif
protocol purposes to enhance better security and privacy.
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. Regulatory Compliance Information:
The camera device complies with rules of the CE, FCC and Quality Management 14
Rules as well as PDCA (Plan, Do, Check and Act). The equipment generates and can
radiate radio-frequency or Wifi energy. Please use and install equipment in strict
accordance. The equipment has been tested and found to comply with CE & FCC
rules. These specifications are designed to provide reasonable protection against
such interference, however, there is no guarantee that interferance will not occur.
