27
PRW24C01CG Use, Care, and Installation Guide
ZEPHYRONLINE.COM
Troubleshooting
Possible Problem
Possible Cause
Solutions
The appliance does not
operate.
Not plugged in.
Ensure the appliance is plugged in
and the power outlet has power.
The appliance is turned off.
Turn on the appliance.
The circuit breaker tripped or has a
blown fuse.
Replace the broken fuse or reset
the breaker.
Sabbath mode may be enabled.
See the Operating Your Appliance
section and verify if Sabbath
mode is disabled.
The appliance is not
cold enough.
Temperature control setting is too
high.
Adjust the set temperature.
External environment may require a
higher setting.
Keep the appliance away from
sunshine or other heat sources.
The door is opened too frequently or
for long periods of time.
Close the door tightly and do not
open the door too frequently or
for a long period of time.
The door gasket is not sealed properly.
Ensure the door gasket is not
loose.
Demonstration mode may be enabled.
See the Operating Your
Appliance section and verify if
Demonstration mode is disabled.
The cooler does not have sufficient
ventilation.
Read and follow the “Installation
Clearance Requirements” in the
Installation Instructions section.
The cooler has restricted air flow due
to too much storage.
Open space in the cabinet to
allow air flow.
The appliance turns on
and off frequently.
The room temperature is hotter than
normal.
Run the refrigerator at the
appropriate ambient temperature.
The door gasket is not sealed properly.
Ensure the door gasket is not
loose.
The door is opened too frequently or
for long periods of time.
Close the door tightly and do not
open the door too frequently or
for a long period of time.
The cooler does not have sufficient
ventilation.
Read and follow the “Installation
Clearance Requirements” in the
Installation Instructions section.
The door is not closed completely
Make sure the door is completely
closed.
The body of the
appliance is electrified.
The unit is not properly grounded.
Contact your local electrician
to test your electrical grounding
system.
