T
roubleshooting
15
TROUBLESHOOTING PROCEDURES FOR VORTEX
Issue
Cause
What to do
After installation,
the unit doesn’t
work.
1. The power source is not turned ON.
1. Make sure the circuit breaker and the unit’s
power is ON.
2. The power line and the cable locking connector
is not connecting properly.
2. Check the power connection with the unit is
connected properly.
3. The switch wirings are disconnected.
3. Make sure the wirings at the switch are
connected properly.
4. The switch is defective.
4. Change the switch.
Light works, but
blower is not
turning.
1. The blower is defective, possible seized.
1. Change the blower.
2. The thermally protected system detects if the
blower is too hot to operate and shuts the blower
down.
2. The blower will function properly after the
thermally protected system cools down.
3. Blower molex plug pin is not making contact.
3. Disconnect the blower molex plug, check pins
inside plug to see if one is pushed inside the
plug too far. Reseat pin if needed.
4. Damaged capacitor.
4. Change the capacitor.
The unit is
vibrating.
1. The blower is not secure in place.
1. Tighten the blower in place.
2. Damaged blower wheel.
2. Change the blower.
3. The hood is not secured in place.
3. Check the installation of the hood.
The unit is
whistling.
1. The fi lter is not in the correct position.
1. Change the position of the fi lter.
2. The duct pipe connections are not connected
properly.
2. Check the duct pipe connections to be sure all
are connections are sealed properly.
The blower is
working, but the
lights are not.
1. Defective bulb.
1. Change the bulb.
2. The light bulb is loose.
2. Tighten the light bulb.
3. The light bulb plug is disconnected.
3. Connect the light bulb plug.
The hood is
not venting out
properly.
1. The hood might be hanging to high from the
cook top.
1. Adjust the distance between the cook top and
the bottom of the hood within 26” to 36” range.
2. The wind from the opened windows or opened
doors in the surrounding area are affecting the
ventilation of the hood.
2. Close all the windows and doors to eliminate
the outside wind fl ow.
3. Blocking in the duct opening or duct work.
3. Remove all the blocking from the duct work or
duct opening.
4. The direction of duct opening is against the wind.
4. Adjust the duct opening direction.
5. Using the wrong size of ducting.
5. Change the ducting to at least 6” or higher.
Metal fi lter is
vibrating.
1. Metal fi lter is loose.
1. Change the metal fi lter.
2. Spring clip is broken.
2. Change the spring clip.
Содержание Vortex AK9028AS-ES
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