Warranty terms
The warranty begins on the date of purchase and expires after 24 months. If any
defect due to faulty materials and/or workmanship occurs within the warranty
period, ZENS will make arrangements for service. Where a repair is not possible or
is deemed uneconomical ZENS may agree to replace the product. Replacement will
be offered at ZENS discretion and the warranty will continue from the date of
original purchase. The ZENS warranty applies provided the product has been
handled properly for its intended use and in accordance with the operating
instructions.
The warranty does not cover for the losses consequent in nature, including but not
limited to loss of data or loss of business. The ZENS Warranty does not apply if:
The purchase documents have been altered in any way or made illegible.
The model- and/or serial number on the product has been altered, removed
or made illegible.
Repairs or product modifications and alterations have been carried out by
unauthorized service organizations or persons.
The product is being used for commercial purpose.
The defect is caused by abuse or misuse of the product or by environmental
conditions that are not in conformance with the recommended operations of
the product.
The unit has been damaged - including but not limited to damage by pets,
lightning, abnormal voltage, water or fire, natural disaster or transport
accident.
The product is defective due to wear of parts, which can be considered as
consumable parts by their nature
The product does not function properly because it was not originally
designed, manufactured, approved and/or authorized for the country where
you use the product, which might occur in instances where the product has
been purchased in another country other than that of its intended use.
This warranty gives you specific legal rights. As this might vary from country to
country some of above might not apply to you.
This warranty is only valid in the country were the product is purchased and is not
transferable and does not extend to users other than the original purchaser.