background image

21 

 

5. Diagnostic Tool 

 

Diagnostic Utility is an integrated tool incorporating features that enable you to explore 
a printer’s settings/ status; change a printer’s settings; download graphics, fonts and 

firmware; create a printer bitmap font; and send additional commands to a printer. With 

the aid of this powerful tool, you can review printer status and settings in an instant, 

which makes it much easier to troubleshoot problems and other issues. You can 

download Diagnostic Utility via the link on our website 

here

. 

 

5.1  Start the Diagnostic Tool 

1. Double click on the Diagnostic tool icon 

  to start the software. 

2. There are four features (Printer Configuration, File Manager, Bitmap Font Manager, 

Command Tool) included in the Diagnostic utility. 

 

 

 

 

Features tab

 

Printer functions 

Interface

 

Printer Status 

Printer setup

 

Содержание 4D520P Series

Страница 1: ...i USER S MANUAL 4D520 4D520P Series DIRECT THERMAL BAR CODE PRINTER...

Страница 2: ...rom the Monotype Corporation Windows is a registered trademark of Microsoft Corporation All other trademarks are the property of their respective owners Information in this document is subject to chan...

Страница 3: ...the device Tipping or dropping could cause damage 7 Make sure to follow the correct power rating and power type indicated on marking label provided by manufacture 8 Please refer to user manual for max...

Страница 4: ...ble for use in locations where children are likely to be present Use only the power supply listed in the user instructions Power supply adaptor Manufacturer Foshan Shunde GUANYUDA Power Supply Co Ltd...

Страница 5: ...tup 10 3 1 Setting up the Printer 10 3 2 Loading the Media 11 4 LED and Button Functions 13 4 1 LED Indicator 13 4 2 Regular Button Functions 13 4 3 Power on Utilities 14 4 3 1 Gap Black Mark Sensor C...

Страница 6: ...vi 5 4 Setting Bluetooth by Diagnostic Tool Optional 24 6 Troubleshooting 25 6 1 Common Problems 25 7 Maintenance 26 Revise History 27...

Страница 7: ...mploys a user friendly double wall clamshell design with a large five inch outside diameter center biased media bay Top of form sensing by gap black mark or die cut is standard The printer also comes...

Страница 8: ...RISC high performance processor USB 2 0 High speed mode interface Ethernet 10 100 Mbps interface For 4D520P model only 64 MB DRAM memory 4D520 model 16 MB Flash memory 4D520P model 128MB FLASH memory...

Страница 9: ...tsche Post Identcode Deutsche Post Leitcode LOGMARS CODABLOCK F mode DataMatrix Maxicode PDF 417 Aztec MicroPDF417 QR code RSS Barcode GS1 Databar 1 2 2 Printer Optional Features The printer offers th...

Страница 10: ...width x length 0 125 x 0 125 mm 1 mm 8 dots Print speed inches per second Max 6 ips Max print width 108 mm 4 25 Max print length Continuous receipt paper 25 400 mm 1000 Printout bias Vertical 1 mm ma...

Страница 11: ...ing the bar code printer Please retain the packaging materials in case you need to reship the printer Unpacking the printer the following items are included in the carton One printer unit One user s s...

Страница 12: ...6 2 2 Printer Overview 2 2 1 Front View 1 Feed Pause button LED indicator 2 Media view window 3 Paper exit chute 4 Media cover release button 5 Power on off button 1 4 2 5 3...

Страница 13: ...7 2 2 2 Interior View 1 Tear edge 2 Print head 3 Gap sensor transmitter 4 Media supply spindle 5 Media guides 6 Black mark sensor Gap sensor receiver 7 Platen roller 7 3 2 1 4 6 5...

Страница 14: ...8 2 2 3 Rear View 4D520 model 4D520P model 1 USB interface 2 Power jack 3 Ethernet interface 1 2 1 2 3...

Страница 15: ...9 2 3 Operator control 2 3 1 LED Indication LCD screen and Keys 1 Feed stop button LED indicator Keys Function Ready status Feed one label Printing status Pause the print job 1...

Страница 16: ...er Then plug the other side into a properly grounded power outlet 2 Connect the printer to the computer with the provided USB cable 3 Push the power switch on side to open the power of printer Note Pl...

Страница 17: ...the printer top cover by pressing the media cover release buttons located on each side of the printer 2 Insert the paper roll into the media supply spindle 3 Place the paper roll onto the paper roll m...

Страница 18: ...urely Note The black mark and the gap sensor position are fixed Please make sure the gap or black mark is at the location where media gap black mark will pass through for sensing 6 Use Diagnostic Tool...

Страница 19: ...Flash This illuminates that the system is downloading data from PC to memory or the printer is paused Amber This illuminates that the system is clearing data from printer Red Solid This illuminates p...

Страница 20: ...reen Amber 5 blinks Red Amber 5 blinks Solid green 1 Gap black mark sensor calibration Release 2 Gap black mark sensor calibration Self test and enter dump mode Release 3 Printer initialization Releas...

Страница 21: ...el and then enter the dump mode To calibrate gap or black mark sensor depends on the sensor setting in the last print job Please follow the steps below to calibrate the sensor 1 Turn off the power swi...

Страница 22: ...version Firmware checksum Printer S N Configuration file System date System time Printed mileage meter Cutting counter Print speed inch sec Print darkness Label size inch Gap distance inch Gap black...

Страница 23: ...17 Numbers of download files Total available memory space Print head check pattern...

Страница 24: ...ower to resume printer for normal printing 4 3 3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults Printer initialization is activated by the...

Страница 25: ...ease the button when LED turns green amber after 5 green blinks Any green amber will do during the 5 blinks The LED color will be changed as following Amber red 5 blinks amber 5 blinks green 5 blinks...

Страница 26: ...thout running the program by the power on utility Please follow the procedures below to skip an AUTO BAS program 1 Turn off printer power 2 Press FEED PAUSE button and then turn on power 3 Release the...

Страница 27: ...erful tool you can review printer status and settings in an instant which makes it much easier to troubleshoot problems and other issues You can download Diagnostic Utility via the link on our website...

Страница 28: ...Setup the IP address subnet mask gateway for the on board Ethernet RTC Setup Synchronize printer Real Time Clock with PC Factory Default Initialize the printer and restore the settings to factory defa...

Страница 29: ...h 3 Open Diagnostic tool and set interface The default setting is USB The default interface setting is USB interface If USB interface is connected with printer no other settings need to be changed in...

Страница 30: ...g is USB interface If USB interface is connected with printer no other settings need to be changed in the interface field 4 Select Wireless tab and Built in wireless module item 5 Enter the new BT Loc...

Страница 31: ...black mark calibration Paper Jam Gap black mark sensor sensitivity is not set properly sensor sensitivity is not enough Calibrate the gap black mark sensor Make sure label size is set properly Set la...

Страница 32: ...an the print head when changing a new label roll Platen Roller 1 Turn the power off 2 Rotate the platen roller and wipe it thoroughly with water Clean the platen roller when changing a new label roll...

Страница 33: ...27 Revise History Date Content Editor 2019 11 28 Revise Agency Compliance and Approvals Kate 2019 12 16 Add caution on Agency Compliance and Approvals Kate 2021 11 5 Add 4D520P model Camille...

Страница 34: ...d 2nd Floor Workshop Rongda Building No 51 the 9th Avenue Tianjin Economic and Technological Development Area Tianjin China 300457 TEL 86 22 5981 6661 FAX 86 22 5981 5312 E mail Sales_support zenpert...

Отзывы: