Zenith ZLS4481W, Инструкция по эксплуатации

Страница: 21 / 23

EN
21
When will the repair take place?
Our engineers work Monday to Friday 9.00am to 5.00pm. Appointments
outside these hours may be possible at the sole discretion of the Manufacturer
but cannot be guaranteed. Whilst our Engineers will endeavour to minimize
inconvenience and to meet requests for specific timed appointments, this
cannot be guaranteed. The Manufacturer will not be liable for delays or if it
is unable to carry out a repair because a convenient appointment cannot be
arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that your product is
covered by this guarantee with a proof of purchase. The Manufacturer reserves
the right to charge for the reasonable cost of any service call if:
• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the engineer finds that there is no
fault with your product.
• That your product has not been installed or operated in accordance with the
User
Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective
components or manufacturing defects.
• For missed appointments.
Payment of these costs are due immediately upon the Engineer providing you
with an invoice. If you fail to pay the costs for the service call in a timely manner,
the Manufacturer reserves the right to terminate the guarantee.
If you are a resident of the United Kingdom, this guarantee will be governed
by English law and subject to the English Courts, save where you live in another
part of the United Kingdom, in which case the law and courts of that location
will apply.
HOW TO OBTAIN SERVICE
Please keep your purchase receipt or other proof of purchase in a safe place;
you will need to have it should the product require attention under guarantee.
It will be useful if you complete the details below, as it will help us assist you
when requesting service. (The model number is printed on the Instruction
Booklet and the serial number is printed on the Rating Label affixed to the
appliance). Recording of these details alone will not count as proof of purchase.
A valid proof of purchase is required for under guarantee service.
The area around the product must be easily accessible to the
Engineer without the need for cabinets or furniture being removed.
It is your responsibility to ensure our Engineers have a clean and safe
environment to carry out any repairs.