Zenith Concierge
TM
Direct-View TV Receiver Warranty
Additional Zenith Picture Tube Protection Plan Available
Zenith offers you the opportunity to obtain additional long-term protection against failure of the picture tube in your new television. Our Picture Tube
Protection Plan enables you to avoid any unexpected picture tube repair expenses and keep your television in top condition. It guarantees you a genuine
Zenith replacement picture tube and service from a Zenith authorized service center.
206-3599
Issue*
ZENITH ELECTRONICS CORPORATION
Zenith Response Center
201 James Record Road
Building 3
Huntsville, AL 35824
Telephone (256) 772-1515
Mon-Fri, 7:00 a.m.-8:00 p.m. CST
Sat, 8:00 a.m.-5:00 p.m. CST
www.zenith.com
801 E. Roosevelt Rd.
Lombard, IL 60148
Telephone (630) 705-2830
Home & Carry-in Service
Television/VCR
Parts and Accessories
PTV/Camcorders
201 James Record Rd.
Building 4
Huntsville, AL 35824
Telephone (256) 774-4025
Service Hours:
M-F 8-6, Sat 9-2
Will accept UPS shipments
ZENITH CONSUMER SERVICES FACTORY OWNED SERVICE CENTERS
Copyright 1999 Zenith Electronics Corporation
Direct-View Color TV
Welcome to the Zenith family! We believe that you will be pleased with your new Zenith Concierge
TM
TV. Please read this warranty carefully, it is a
“LIMITED WARRANTY” as defined under Federal Law. This warranty gives you specific legal rights, and you may also have other rights that vary from
state-to-state within the U.S.A.
ZENITH’S RESPONSIBILITY
Service Labor
During a period of one year from effective warranty date, Zenith will provide service labor by a Zenith authorized service center when needed, as
determined by the Zenith service center, as a result of manufacturing defects.
Parts
New or remanufactured replacements for factory-defective parts will be supplied by a Zenith authorized service center for one year from effective
warranty date (color picture tube — two years). Such replacement parts are warranted for the remaining portion of the original warranty period.
In-Lodge Service
Warranty service for 20” diagonal (U.S.A.) or larger screen size models is provided in the lodge in most cases. (Some repairs may require the unit to be
taken by the servicer to the repair facility and returned, at no additional charge.)
Not Covered
This warranty covers manufacturing defects and does not cover installation, adjustment of customer controls, installation or repair of antenna systems,
cable converters or cable company-supplied equipment; it also does not cover damage due to misuse, abuse, negligence, acts of God or other causes
beyond the control of Zenith. Any alteration of the product after manufacture voids this warranty in its entirety.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND ZENITH SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, OR
INCIDENTAL DAMAGES OF ANY KIND, INCLUDING LOST REVENUES OR PROFITS IN CONNECTION WITH THIS PRODUCT. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
TO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
OWNER’S RESPONSIBILITY
Effective Warranty Date
Warranty begins on the date of installation of Commercial Products Direct View Television Receiver. For your convenience, keep the dealer’s
dated bill of sale or delivery ticket as evidence of the purchase date.
Operating Guide
Read your Operating Guide carefully so that you will understand the operation of your set and how to adjust the controls.
Carry-In Service
Models under 20” diagonal (U.S.A.) screen size must be taken to a Zenith authorized service center for warranty service and must be
picked up by the owner.
Antenna
Reception problems caused by inadequate antenna or faulty antenna connections are the owner’s responsibility.
Important
Product Registration—Please fill out and mail your Product Registration Card. It is imperative that Zenith know how to reach you promptly if we
should discover a safety problem that could affect you.
Warranty Service
For warranty service information, contact any Zenith authorized service center. Parts and service labor that are Zenith’s responsibility (see above) will
be provided without charge. Other service is at the owner’s expense. If you have any problem in obtaining satisfactory warranty service, call or write
the Zenith Response Center. You must provide the model number, serial number and date of purchase or date of original installation. Before you ask for
warranty service, read “Maintenance and Troubleshooting” in your operating guide. You might avoid a service call.
Be sure to send in the Product Registration Card. We will send you an application for the Protection Plan near the expiration of the
two-year manufacturer’s warranty on the picture tube. For additional information call (256) 774-4088.
