26
TROUBLESHOOTING
Problem
Possible Cause
Solution
The device doesn’t
work and its status
LED light is not lit.
The wiring harness for the power
supply is not connected properly.
Check the wiring harness of the
power supply.
A fuse for the power supply has
blown.
Check the fuse and replace it
against a new one with the same
ampere rating, if it’s broken.
The device doesn’t
receive a DVB-T
signal or the
reception quality is
not good.
The DVB-T antennas are not
connected to the device.
Check the DVB-T antenna wiring.
The DVB-T antennas are
damaged.
Replace the DVB-T antennas.
The phantom power supply for the
DVB-T antennas is deactivated.
Enable the menu item to turn on
the phantom power supply for the
DVB-T antennas.
The position of the DVB-T
antennas wasn’t well-chosen.
Check the position of the DVB-T
antennas once again and change
it, if it’s necessary.
No or only bad DVB-T reception
in this area.
Check the DVB-T reception again,
if you are in another region with
DVB-T reception.
No response to the
remote control.
The external IR receiver is not
connected.
Connect the IR receiver.
The battery of the remote control
is exhausted.
Check the battery and replace it
against a new one with the same
values, if it’s exhausted.
The remote control isn’t pointed
at the IR receiver or if there is an
obstruction blocking the signal
path between the remote control
and the IR receiver.
Point the remote control at the
IR receiver.
The remote control is defect.
Check the remote control and
replace it against a new one, if
it’s defect.
