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Zencam 720P/1080P

Fixed Camera

E1B, E1W, E2B, E2W

User Manual

Version 2.0.8

Revised October 9

, 2018

Содержание E1B

Страница 1: ...Zencam 720P 1080P Fixed Camera E1B E1W E2B E2W User Manual Version 2 0 8 Revised October 9th 2018...

Страница 2: ...ction Installation 6 4 Zencam Security App Setup 8 4 1 Default Username and Password 8 4 2 Camera setup methods 8 4 3 Motion Detection Setup 21 4 4 Push Notification Setup 23 4 5 Email Alert Setup 24...

Страница 3: ...eep your Zencam camera secure and prevent unauthorized access please make sure to follow the steps below Always make sure that your camera has the latest firmware Never use the default password for yo...

Страница 4: ...the lens use an air blower or a microfiber cloth 7 Accessories Be sure to use only the accessories recommended by manufacturer Before installation please open the package and check to ensure that all...

Страница 5: ...Zencam Cloud service to enable long term storage for recordings Zencam Cloud also allows the user to easily find and download recorded video for playback from any internet connected PC or Mac compute...

Страница 6: ...figures are for reference only please refer to the actual device for more details Before installation please make sure the installation surface can at least support 3x weight of the camera The device...

Страница 7: ...tep 4 Connect to device power Step 5 Adjust the monitoring angle and stick the device on the quick installation board Note This quick start guide is for reference only Slight difference may be found i...

Страница 8: ...orks best for you Setting up your camera for the first time If setting up your camera for the first time please follow the instructions as outlined in section Using the Zencam security app on your sma...

Страница 9: ...om the App Store or Play Store Step 1 Power on the camera using the included power adapter Step 2 Download the Zencam app from the Apple Store or Google Play Store Step 3 Register a Zencam account Ste...

Страница 10: ...the QR code on the back or bottom of your Zencam camera If you are not able to scan the QR code successfully you can manually enter in the serial number of the camera by tapping on the Manually Enter...

Страница 11: ...the model of your camera will show on the next screen Tap the Next button to continue Step 7 You will be prompted to set up the camera on Wi Fi Tap the button to continue Ensure you are connected to...

Страница 12: ...ncam cameras only operate on the 2 4 Ghz frequency so ensure your network is running on 2 4Ghz Position the camera about a foot away from your mobile device Once the setup process begins your device w...

Страница 13: ...you will be prompted to change the password Please enter in a password that is at least 8 characters long with a combination of both letters and numbers Step 11 Lastly change the name of the camera Y...

Страница 14: ...ific Zencam users to your account When you add a shared user the shared user will have access to your camera and features such as live viewing recording playback and two way audio If you would like to...

Страница 15: ...a Shared User Step 5 In the Add a Shared User menu please enter a registered Zencam account email you would like to share your camera feed with Once you have entered in the email address you would li...

Страница 16: ...ould like to still add the shared user to your device If you would like to proceed with the process please press OK if not there is also an option to cancel the process Once you press OK the device wi...

Страница 17: ...feed 4 2 3 Cloud Activation Setup Zencam offers a diverse solution for storing your recorded events such as providing cloud based storage options If this is your first time setting up cloud storage o...

Страница 18: ...s of storage Please select which plan will suit your needs from the menu Once you have chosen the desired storage plan please click on the Buy option to continue Step 3 Please enter your method of pay...

Страница 19: ...ays before it is due Please ensure that you have appropriate funds in your account before payment is due Step 4 Once you have confirmed your payment method you will then need to enter your payment cre...

Страница 20: ...on is selected your transaction will then begin to process Congratulations Once the payment has been processed successfully you have now completed the cloud storage activation process You will now be...

Страница 21: ...until it is released from its SD card slot You may then take the card out of the slot 4 2 4 2 MicroSD Setup Cont Once the micro SD card is inserted into the camera you can then access your recorded ev...

Страница 22: ...g on your preference To set up motion detection on your device please follow the steps provided below Step 1 Please log into your camera via the Zencam Security app Step 2 Once you are logged into you...

Страница 23: ...into what s happening when it s happening There are several options for configuring exactly how you receive these notifications or alerts through your smartphone as well as options for what type of e...

Страница 24: ...be checked on a computer Email alerts can be a great way to keep an email record of all your motion detection activity instead of the app However keep in mind that email alerts can be set up and used...

Страница 25: ...mmended that you do not forward your new email alert account to your primary account until you are satisfied with the sensitivity settings and frequency of motion alerts Step 1 Please log into your ca...

Страница 26: ...ly import the correct SMTP Server port number and Authentication for your specific email provider You will then input your email address in the Username field your email address password in the Passwo...

Страница 27: ...il has the SMTP server smtp gmail com without quotes and will use port 465 with SSL encryption and port 587 with TLS encryption Please note that with Gmail you will need to allow less secure apps to c...

Страница 28: ...you may submit a ticket via the button below the comments on this page or you may contact us at 888 212 7538 4 6 Firmware Upgrade Step 1 Please log into your camera via the Zencam Security app Step 2...

Страница 29: ...ded to your camera To proceed with the update please click on Update Firmware Step 5 Once Update firmware is selected you will then be prompted whether you would like to proceed with the download Plea...

Страница 30: ...that point Please wait for the download and upload of the file to complete its processes Once the process is complete there will be a prompt letting you know that the firmware has successfully update...

Страница 31: ...s features such as pan tilt zoom recording taking snapshots two way audio and more right from your laptop or PC 5 1 1 Zencam Desktop Setup Using the Zencam Security app on your smartphone or tablet yo...

Страница 32: ...n begin adding cameras You can add a camera by clicking the Add Device option in the upper right hand corner of your screen or the hyperlink labeled Add a device Step 3 Inside this menu you will be pr...

Страница 33: ...camera which is located on the serial number of the device the username and password for your device If this is your first time using your camera please note the default username and password will be...

Страница 34: ...u chose to automatically scan your network for your device please click on the Scan Network option Once this is enabled please press on the Start Scanning option to start scanning your network for you...

Страница 35: ...oftware has scanned your network a list of connected devices will appear If you have multiple Zencam device s you wish to add to the Desktop software you can select the All option However if you only...

Страница 36: ...ed with your device Please remember if this is your first time using your device the default password will be admin Once your password has been entered successfully The software will prompt you that y...

Страница 37: ...t your device is added successfully and to continue press OK 5 1 3 Basic Operation Step 1 Please log into your Zencam Desktop application Step 2 Please hover your mouse pointer over the desired camera...

Страница 38: ...camera feed Step 3 Once the is selected you will notice your live feed will then begin to start playing In this menu on the bottom center banner you will notice a list of controls icon and a icon as...

Страница 39: ...button to switch from high definition video to standard definition video PTZ Click this button to control the camera s built in Pan Tilt Zoom functionality Note PTZ will only be available with the Cub...

Страница 40: ...e you have accessed your camera s settings page You will see a list of options to choose from Modify Click this button to modify your camera s nick name Note The length of the nickname cannot exceed 2...

Страница 41: ...m sounds you can choose from Siren Greeting Signal and Mute Launch on Startup Enable this option to launch your Zencam software automatically upon a reboot of your computer 5 1 4 Desktop Support Softw...

Страница 42: ...Allows you to access recorded events and system notifications that have been saved to your cloud or MicroSD card storage Each recording is specified by date and time and can be searched and retrieved...

Страница 43: ...ge and recording preference In this menu you will also be able to add refresh and delete devices all in one central location Support Allows for quick direct access to the Zencam support website The li...

Страница 44: ...dio communications However there is no guarantee that interference will not occur in a particular installation If this product does cause harmful interference to radio or television reception which ca...

Страница 45: ...may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its ga...

Страница 46: ...s above the relevant threshold of the SJ T11363 2006 standard During the environmental friendly use period EFUP period the toxic or hazardous substance or elements contained in products will not leak...

Страница 47: ...tware here are subject to change without prior written notice All trademarks and registered trademarks mentioned are the properties of their respective owners To contact Zencam support please do one o...

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