VICTORY RF OWNER’S MANUAL - NORTH AMERICA |
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| VICTORY RF OWNER’S MANUAL - NORTH AMERICA
For the latest updates and information regarding our products, visit zeiss.com/us/sportsoptics.
You can also remove stubborn grit and other contaminants by gently flushing
the surface with distilled water. With these larger contaminants removed, you
can now gently swab the lenses clean by following the respective lens cleaning
instructions.
ZEISS strongly suggests using a clean, lint-free, pre-moistened microfiber
cleaning cloth or appropriate lens swab and an appropriate lens cleaning
solution. Starting in the center of the lens, begin swabbing in a circular motion,
working toward the outside. Once you reach the outer diameter of the lens you
are cleaning, use a new swab or another portion of the microfiber cloth to avoid
streaking the lenses with contaminants and grease frequently located where the
lens comes in contact with the metal lens housing. Make only one pass to the
edge where the glass meets the metal. Repeat this process as necessary until
desired results are achieved. TIP: Use only a small amount of cleaning solution
for the final lens swabbing to prevent streaks.
Long-Term Storage
ZEISS suggests you remove the battery if the VRF will not be used for a
prolonged period of time. Store the VRF in a cool, dry, clean and contaminant-
free location.
Continued on following page.
CONSUMER PRODUCT RETURNS – NORTH AMERICA
This process is subject to improvements and changes.
USA Residents: Please send to
ZEISS Service/Repair Dept.
ZEISS Consumer Products
1050 Worldwide Blvd.
Hebron, KY 41048-8632
P: 1-800-441-3005
Rest of the World:
Due to legal requirements and export/import restrictions, any product
exported or sold outside the United States and Canada must be returned to
the original point of purchase, with a copy of the invoice or your product
registration information.
DO NOT
return exported items directly to Carl Zeiss Optical, Inc.
from outside the United States.
DO NOT
return exported items directly to Gentec International
from outside Canada.
Carl Zeiss SBE, LLC and Gentec International cannot accept products
from or ship products to locations outside the United States and
Canada.
Canadian Residents: Please send
to ZEISS Authorized Distributor:
Gentec
90 Royal Crest Court
Markham, Ontario
CANADA L3R 9X6
P: 905-513-7733
STOP:
Before sending a product in for service, please call ZEISS
Sports Optics Customer Care team at the number below in order to
determine if the issue/concern can be resolved without having to
return the product.
1-800-441-3005 • [email protected]
Please complete the online repair form at:
www.zeiss.com/sports-optics/en_us/hunting/service---support/customer-service.html
After your initial inquiry, if it was determined that your ZEISS product needs
to be sent in for evaluation, service, or repair, Customer Care will then
provide you with the ZEISS Service/Repair document. This is a PDF document,
configured as an easy-to-use auto-fill solution to be completed from your
computer.
Please complete all sections of the Service/Repair document.
Afterward, save it for future reference, print it, and include the
printed copy with the product you are returning for service.
Be sure to place the appropriately wrapped and protected product in
a proper shipping container. Insure it for replacement value, and ship
it shipping prepaid to the appropriate address listed below.
Your ZEISS Sports Optics Optical System is warranted against defects in
workmanship and materials for the life of the Product. Electronic components
are warranted against defects in workmanship and materials for 5 years from
the original date of manufacture or purchase. Non-optical system components
and accessories are warranted against defects in workmanship and materials
for 1 year from the date of manufacture or purchase. If a defect that is
covered by this Warranty is found, ZEISS will, at its option, either repair or
replace the Product with a new or reconditioned ZEISS product of comparable
specifications.
To view the full warranty, visit www.zeiss.com/us/warranty
Register your product at: zeiss.com/us/sportsoptics
ZEISS WARRANTY – NORTH AMERICA
5-YEAR NO FAULT POLICY
(VICTORY RF)
Every product we make is backed by an industry leading, limited lifetime,
transferable warranty.
In addition, on select ZEISS products, including
Victory RF, we offer a No-Fault Policy.
During the first five years of original
ownership, ZEISS will, at its discretion, repair or replace your product if it is
accidentally damaged during normal and intended use.
To view the full No-Fault Policy visit www.zeiss.com/us/NoFaultPolicy
