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9 Troubleshooting |
9.1 Camera
AxioCam ERc 5s | V 1.0 en
57
9 Troubleshooting
9.1 Camera
Problem
Cause
Solution
LED does not light.
The camera does not draw power via
the USB cable.
Connect the camera to a running PC
(using both Y-cable plugs) or with a
plugged-in power supply.
USB cable is not connected to a
certified PSU.
Requirements: 5 V DC with at least
950 mA at output.
USB cable is not suitable.
Use the originally supplied USB cable.
LED flashes red.
The camera indicates an error.
SD card is full:
Insert a new card or delete images
from the current card.
SD card is write-protected:
Push the locking slide on the card to
"unlocked".
SD card is defective or not formatted:
Format SD card; replace SD card if
error message does not disappear.
Buttons do not react, LED
flashes red when a button is
pressed.
The buttons are temporarily locked, as
the camera is being accessed
exclusively from the PC or network.
Control the camera via PC software or
Zeiss app, or close the PC software or
Zeiss app.
Firmware update not
functioning.
For an update an SD card must be
inserted and the firmware update must
be saved to a specified subfolder on
the SD card.
Insert a formatted, unsecured SD card
with at least 10 MB free memory
space. Be sure to carefully follow the
instructions enclosed with the
firmware update.
Newly captured images are
not visible in Microsoft
Windows Explorer on the
memory card.
Microsoft Windows Explorer has not
updated the contents of the card.
Remove the memory card from the
camera, wait for three seconds and re-
insert it. Microsoft Windows Explorer
will read in the contents of the card
again.
The camera "forgets" the
date / time.
The buffer battery is empty.
Contact service to replace the buffer
battery. Replacement requires special
tools and can thus not be carried out
by the customer.
Содержание AxioCam ERc 5s
Страница 1: ...User Guide AxioCam ERc 5s Rev 2 Microscope Camera ...
Страница 3: ...Content ...
Страница 4: ...Content 4 AxioCam ERc 5s V 1 0 en ...
Страница 7: ...1 About this guide ...
Страница 8: ...1 About this guide 8 AxioCam ERc 5s V 1 0 en ...
Страница 12: ...1 About this guide 1 3 Text formats and conventions 12 AxioCam ERc 5s V 1 0 en ...
Страница 13: ...2 Safety ...
Страница 14: ...2 Safety 14 AxioCam ERc 5s V 1 0 en ...
Страница 18: ...2 Safety 2 4 Intended Use 18 AxioCam ERc 5s V 1 0 en ...
Страница 19: ...3 Shipment ...
Страница 20: ...3 Shipment 20 AxioCam ERc 5s V 1 0 en ...
Страница 22: ...3 Shipment 22 AxioCam ERc 5s V 1 0 en ...
Страница 23: ...4 Technical data ...
Страница 24: ...4 Technical data 24 AxioCam ERc 5s V 1 0 en ...
Страница 27: ...5 Connecting the camera ...
Страница 28: ...5 Connecting the camera 28 AxioCam ERc 5s V 1 0 en ...
Страница 35: ...6 Remote Control and OSD menu ...
Страница 36: ...6 Remote Control and OSD menu 36 AxioCam ERc 5s V 1 0 en ...
Страница 44: ...6 Remote Control and OSD menu 6 2 On Screen Display Menu 44 AxioCam ERc 5s V 1 0 en ...
Страница 45: ...7 Installing software and drivers ...
Страница 46: ...7 Installing software and drivers 46 AxioCam ERc 5s V 1 0 en ...
Страница 48: ...7 Installing software and drivers 7 2 Installing Labscope App 48 AxioCam ERc 5s V 1 0 en ...
Страница 49: ...8 Acquiring images ...
Страница 50: ...8 Acquiring images 50 AxioCam ERc 5s V 1 0 en ...
Страница 54: ...8 Acquiring images 8 4 Image acquisition with Labscope 54 AxioCam ERc 5s V 1 0 en ...
Страница 55: ...9 Troubleshooting ...
Страница 56: ...9 Troubleshooting 56 AxioCam ERc 5s V 1 0 en ...
Страница 60: ...9 Troubleshooting 9 4 Other 60 AxioCam ERc 5s V 1 0 en ...
Страница 61: ...10 Maintenance ...
Страница 62: ...10 Maintenance 62 AxioCam ERc 5s V 1 0 en ...