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7.1.3 Fill out the Zeagle Service Order / Parts Request form. PRINT CLEARLY! If you use ser-
vice kits, you only have to use the service kit part number(s) to represent all of the parts in that
kit. Parts other than those in the kits have to be listed individually. The reason for replacing the
part also has to be listed on the form.
7.1.4 Attach all of the old parts that were replaced under warranty in a plastic bag and attach it
to the Zeagle Service Order / Parts Request form.
7.1.5 If a body or housing is replaced, the replacement parts will have different new serial num-
bers. Note the new serial # in “Description of Part” section of the Zeagle Service Order / Parts
Request form. Write the old number in the Serial # section. The dive store and the customer
should keep records of this serial number change. Use the new numbers in future warranty
claims.
7.1.6 Contact Zeagle Customer Service and ask for an RA (Return Authorization) number for
each group of Zeagle Service Order / Parts Request forms you are going to send in. YOU MUST
GET A RA# BEFORE RETURNING ANY PARTS TO ZEAGLE. Due to high volume and a desire
to move promised items through the service department quickly, boxes arriving without a RA# will
be put at the end of the line and will be opened when all other work on properly RA numbered
items is finished. This could delay your items by weeks during peak season!
7.1.7 Write the RA number on the Zeagle Service Order / Parts Request form. Mail the forms
with attached parts bags to Zeagle. You will receive credit or replacement parts ONLY if an RA
number is printed on the form.
7.1.8 If you are servicing Zeagle regulators outside of the United States, your return procedures
may be different. Check with your regional Zeagle Distributor for details.
7.2 SCHEDULED MAINTENANCE
7.2.1 To keep the owner warranty in effect, your customers must have their regulators inspected
and serviced annually (within six weeks before or after the anniversary of the date of purchase)
by an authorized Zeagle Dealer. Failure to do so invalidates the warranty.
7.2.2 Even with infrequent use, the regulator should be serviced annually to ensure proper per-
formance and satisfy warranty requirements.
7.2.3 After calling Zeagle Customer Service at (813) 782-5568 for an RA number, Zeagle Scuba
parts and warranty forms are sent to the following address:
RA # (fill your RA # in here)
37150 Chancey Road
Zephyrhills, Florida 33541
U. S. A.
