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zBoost

®

 TRIO Workspace ZB570 Manual

10

Frequently Asked Questions

What can I expect my cell phone signal range and strength to be inside my home?

The closer you are to the base, the stronger the signal. This will vary with different conditions. Some 

of the conditions that will affect the improved data coverage area are signal strength outdoors, the 

type of building materials in the home, the placement of the unit and the antenna’s proximity to 

cellular towers.

You can expect that your indoor coverage will be improved. You will experience faster, more reliable 

data where you didn’t before. The degree of improvement will depend upon many factors. The 

intent of zBoost products are to bring outside coverage inside. Just as the signal bars move up and 

down when outside, the boosted signal will fluctuate in a similar fashion. 

Is a cellular phone signal booster the same as a wireless router; will it help my WiFi signal? 

The zBoost unit will not help your WiFi service. The WiFi in your home operates on a different 

frequency.

Why isn’t my cell phone indicating more signal with more bars?

You may not always observe more bars on your signal meter because of the signal spreading out 

from the antenna. If your phone has a dB meter, 3 dB is a significant increase of 2x, 6 dB is 4x, and 

10 dB is 10x. On a four bar phone, one "bar" equals about 10 dB.  

The increase in signal you will see depends upon:

• 

The level of signal at the Signal Antenna (outdoor)

• 

The care of the antenna placement (two feet away from metal, adequate antenna 

separation [15 horizontal feet of separation is recommended])

• 

The signal already present inside (related to building losses)

• 

The distance of your phone/device from the Base Unit (signal spreads or diminishes rapidly 

with distance.)

There are usually several mobile devices in use at one time in my home, will your product 

boost all of our signals simultaneously?

The zBoost TRIO Workspace is designed to cover multiple signals simultaneously and will allow 

multiple users to operate at the same time.

Does the zBoost work if you have no bars?

No, if no signal is present outdoors zBoost products will not work for you. Also, keep in mind if your 

best signal is 1 bar at the Signal Antenna, your coverage will be limited to a small room. You could 

improve that with an upgraded antenna (See page v).

Содержание Trio Workspace ZB570

Страница 1: ...oney back guarantee when purchased directly from zBoost If product is purchased from a reseller or third party the purchaser is subject to the policies of the third party 1 year manufacturer warranty Warranty registration at www zBoost com v 0114 Models ZB570A ZB570V ...

Страница 2: ......

Страница 3: ...nable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If the equipment does cause harmful interf...

Страница 4: ...l est simple transporteur Pour les situations lorsque plusieurs signauxporteurs sont présents l évaluation devrait être réduite de 3 5 dB en particulier lorsque le signal de sortie est ré émise et peut provoquer des interférences adjacentes à la bande utilisateurs Ce pouvoir est de la réduction par le biais de la sortie d alimentation ou la réduction de gain et non par un atténuateur à la sortie d...

Страница 5: ...l damages or any damages whether in an action under contract negligence or any other theory arising out of or in connection with the set up of use of inability to use or performance of the information services products and materials available from this manual These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy Because some jurisdictions do not allow...

Страница 6: ...ake sure all of the following parts came with your zBoost TRIO Workspace Literature Contents Setup overview Product Contents zBoost Base Unit Indoor Antenna Power Supply RG 6 Coax Cable 50 ft Signal Antenna Signal Antenna Short and Long Suction Cup Attachments SETUP OVERVIEW ...

Страница 7: ...na Wideband Omnidirectional Ceiling Mount LTE CEL AWS PCS 1 2 dBi External Antennas Outdoor CANT 0040 Outdoor External Antenna Wideband Omni Directional LTE CEL AWS PCS 3 5 dBi CANT 0042 Outdoor External Antenna Wideband Directional Log Periodic LTE CEL AWS PCS 10 12 dBi CANT 0043 Window Mount External Antenna Wideband Directional Panel LTE CEL AWS PCS 6 7 dBi Coax Cable To be used in addition to ...

Страница 8: ...ur zBoost Product 3 Check for Signal Strength 3 Setting Up Your zBoost Signal Booster 4 FIRST Place the Signal Antenna on the interior of a window located in the area of best signal 4 SECOND Place the zBoost Base Unit where you want to create a Cell Zone 5 THIRD Run the provided coaxial cable between the Base Unit and Signal Antenna 5 FOURTH Connect zBoost Base Unit to the provided power supply an...

Страница 9: ...tion you receive in your home 1 Location of the Cell Phone Tower in Relation to Your Home While cell phone providers have tried to place cell phone towers to provide the best overall coverage local ordinances and terrain features can impose restrictions on where these towers can be placed thus limiting the signal strength available at your location 2 Obstructions Caused by Buildings Terrain and Tr...

Страница 10: ...l likely be stronger and where the Signal Antenna can be placed for best performance If you have reliable fast data speeds outside your home then zBoost can bring the signal into your home If only one signal bar is displayed on your cell phone outside indoor coverage will be limited to one small room We recommend placing the Signal Antenna outside and or purchasing a zBoost upgrade Signal Antenna ...

Страница 11: ...ength indicator on your cell phone Find the location on the window that provides the most bars of signal strength Before proceeding make sure that the intended surface is clean and clear of any dust Then choose the suction cup attachments appropriate for your setting short or long fasten to the Signal Antenna and secure to your window Note Energy efficient windows will likely block signal from rea...

Страница 12: ...least 15 feet of horizontal separation Increasing separation of the 2 antennas will optimize zBoost performance For best results keep the Base Unit off the floor and at least 2 feet away from other cords metal objects or other wireless devices such as wireless routers or wireless access points The zBoost TRIO Workspace performs best when there are no obstructions between the zBoost Base Unit and y...

Страница 13: ...are needed See zBoost Base Unit Light Indicators on page 8 for more information NOTE The Base Unit can be plugged into a standard 2 or 3 prong 110 VAC receptacle using the Included power supply The power supply consumes less than 10W less than 0 2A AC For more information on power consumption see Technical Specifications on page 9 Confirm That Your zBoost is Working Properly When your zBoost syste...

Страница 14: ...mber of bars can fluctuate widely depending on the location of the phone the position or angle of the phone weather etc Most cell phone signal meters update every 6 to 10 seconds An increase of only one bar typically indicates a 4x to 10x signal increase Signal Antenna Coax Cable Base Unit Indoor Antenna Power Supply ...

Страница 15: ...fter Initial Power Up Light Mode Status Solution SOLID GREEN zBoost is ready N A Flashing GREEN zBoost is in use N A SOLID ORANGE SIGNAL ANTENNA and INDOOR ANTENNA are too close together 1 Unplug the BASE UNIT power supply 2 Move the SIGNAL ANTENNA as far away from the INDOOR ANTENNA as possible with at least 15 ft of horizontal separation 3 Plug the BASE UNIT power supply back in 4 Wait 30 secs f...

Страница 16: ...ost TRIO Workspace ZB570A AT T LTE PCS CEL Frequency Uplink 704 716 MHz Downlink 734 746 MHz Uplink 1850 1910 MHz Downlink 1930 1990 MHz Uplink 824 849 MHz Downlink 869 894 MHz Band supported 17 A D B E F C A B A B System gain 58 dB 64 dB 58 dB Output power 3 dBm 4 dBm 3 dBm Networks LTE AT T CDMA GSM GPRS EDGE EVDO 1xRTT UMTS HSPA 3G General Specifications Power Consumption 3W standby 7W max sign...

Страница 17: ...dicating more signal with more bars You may not always observe more bars on your signal meter because of the signal spreading out from the antenna If your phone has a dB meter 3 dB is a significant increase of 2x 6 dB is 4x and 10 dB is 10x On a four bar phone one bar equals about 10 dB The increase in signal you will see depends upon The level of signal at the Signal Antenna outdoor The care of t...

Страница 18: ...are covered only for the original warranty period When the warranty on the original product expires the warranty on the replacement product also expires What is Excluded Your warranty does NOT cover Labor charges for set up of the unit Product replacement because of misuse accident lightning damage unauthorized repair or other cause not within the control of zBoost Incidental or consequential dama...

Страница 19: ... 871 1612 To get warranty service Warranty service will be provided by zBoost If you believe you need service for your unit contact zBoost at 1 800 871 1612 or support zBoost com A representative will go through a diagnostic checklist with you If it is determined that the product needs to be returned for service or exchanged you will receive a return merchandise authorization RMA number The repres...

Страница 20: ...zBoost TRIO Workspace ZB570 Manual 13 ...

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