You will need to clean your ceramic filter – it may turn orange, blackish or
brown due to the “organic matter” in your source water. This is normal.
The ceramic does NOT let this matter through.
Cleaning – take the top tank with the Ceramic Filter attached to the sink.
Using a wet clean cloth – gently wipe the ceramic and you will find that most
of the orange or brown build up will wipe off. Rinse with cold clean water.
The ceramic filter will become discoloured naturally due to the source water
– you can use lemon juice or white vinegar to help whiten it.
Never use detergent to clean the Ceramic filter.
When you change your Ceramic Filter & Silver Stones each year, it is an ideal
time to clean out the inside of the lower tank with a clean cloth and warm
water. You can also soak your Mineral Stones for a few minutes in hot water
to reinvigorate them - let them cool before placing back in your system.
This means you need to clean the Ceramic Filter so please follow the
instructions above.
Annual Clean
The Flow Rate
is Slower than
Normal
Clean the
Ceramic
Filter
General Cleaning & Performance Tips
Why does my water still taste minerally even though I have rinsed and
soaked the stones?
The zazen Mineral Stones are natural stones and will take
a few days to settle down before your water tastes beautiful. If you follow the
instructions and pre-soak the stones this will speed up this process. The water
is safe to drink if you don’t mind the taste, otherwise put on the garden.
Is the zazen plastic safe?
Our plastic is made from ABS plastic
which is free from BPA (Bisphenol-A) and does not leach any harmful
carcinogens or endocrine disruptors.
My zazen Water system is leaking - help!
There are only 3 ways your system
will leak and this is easily fixed as follows:
1. Magnetic Tap has been over-tightened - if your system is leaking from
around the magnetic tap it means the back of the tap has been over-tightened.
This pushes out the silicone washers and they cannot seal the unit around the
tap hole. Simply empty the lower tank and take off the top part of the system.
Unscrew (loosen) the back of the tap a little and check.
2. Overfilling - The bottom tank holds 8 litres of water ONLY. You cannot fill
the Upper tank if the bottom tank is already full, otherwise water will overspill.
3. The Multi-Stage Filter has an air bubble and has stopped flowing - Please
remove Filter Cartridge and follow instructions on Page 2 Step 4 again.
• B P A
F
R
E
E
RE
DU
C
ES
FL
UO RI D E
During Initial
Setup
Questions our Customers often ask us
zazen Alkaline Water | 1300 78 24 25 | zazen.com.au
6
Installation & Care Guide
BPA Free
Plastic
Leaks
