Problem
Possible solution
The appliance does not fill
with water properly.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low. For
this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter of the inlet hose & the filter of the valve are
not clogged. Refer to "Care & Cleaning"
• Make sure that the drain hose has no kinks or bends.
• Make sure that the connection of the drain hose is correct.
The appliance does not fill
with water and drain imme-
diately.
• Make sure that the drain hose is in the correct position. The hose
may be too low.
The appliance does not
drain the water.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the filter, if nec-
essary. Refer to "Care and cleaning".
• Make sure that the connection of the drain hose is correct.
• Set the drain programme if you set a programme without drain
phase.
• Set the drain programme if you set an option which ends with water
in the tub.
The spin phase does not
operate or the washing cy-
cle lasts longer than usual-
ly.
• Set the spin option.
• Set the drain option if you set an option which ends with water in
the drum.
• Make sure that the drain filter is not clogged. Clean the filter, if nec-
essary. Refer to "Care and cleaning".
• Adjust manually the items in the tub and start the spin phase again.
This problem may be caused by balance problems.
There is water on the floor.
• Make sure that the couplings of the water hoses are tight and there
is not water leakages.
• Make sure that the drain hose have no damages.
• Make sure you use the correct detergent and the correct quantity of
it.
You cannot open the appli-
ance door.
• Make sure that the washing programme is finished.
• Set the drain or the spin programme if there is water in the drum.
The appliance makes an
unusual noise.
• Make sure the levelling of the appliance is correct. Refer to "Instal-
lation".
• Make sure that the packaging and/or the transit bolts are removed.
Refer to "Installation".
• Add more laundry in the drum. The load may be too small.
The cycle is shorter than
the time displayed.
• The appliance calculates a new time according to the laundry load.
See the "Auto sense function" at daily use chapter.
The cycle is longer than
the time displayed.
• An unbalanced laundry load increases the duration time. This is a
normal behaviour of the appliance.
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