Problem
Possible solution
Set the drain programme if you set a programme without drain phase.
Set the drain programme if you set an option which ends with water in
the tub.
The spin phase does not
operate or the washing cy-
cle lasts longer than usual-
ly.
Set the spin programme.
Make sure that the drain filter is not clogged. Clean the filter, if neces-
sary. Refer to 'Care and cleaning'.
Adjust manually the items in the tub and start the spin phase again.
This problem may be caused by balance problems.
There is water on the floor.
Make sure that the couplings of the water hoses are tight and there is
not water leakages.
Make sure that the drain hose have no damages.
Make sure you use the correct detergent and the correct quantity of it.
You cannot open the appli-
ance door.
Make sure that the washing programme is finished.
Set the drain or the spin programme if there is water in the drum.
Make sure that the appliance receives electrical power.
This problem may be caused by a failure of the appliance. Contact the
Authorised Service Centre. If you need to open the door, please read
carefully «Emergency door opening».
The appliance makes an
unusual noise.
Make sure the levelling of the appliance is correct. Refer to 'Installa-
tion'.
Make sure that the packaging and/or the transit bolts are removed. Re-
fer to 'Installation'.
Add more laundry in the drum. The load may be too small.
The cycle is shorter than
the time displayed.
The appliance calculates a new time according to the laundry load.
See the ‘Consumption Values’ chapter.
The cycle is longer than
the time displayed.
An unbalanced laundry load increases the duration time. This is a nor-
mal behaviour of the appliance.
The washing results are
not satisfactory.
Increase the detergent quantity or use a different detergent.
Use special products to remove the stubborn stains before you wash
the laundry.
Make sure that you set the correct temperature.
Decrease the laundry load.
You cannot set an option.
Make sure that you press only the wanted button(s).
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