Problem
Possible cause
Solution
Food products prevent that
water flows into the water col-
lector.
Make sure that food products
do not touch the rear plate.
Water flows on the floor.
The melting water outlet is not
connected to the evaporative
tray above the compressor.
Attach the melting water outlet
to the evaporative tray.
The temperature in the appli-
ance is too low/too high.
The temperature regulator is
not set correctly.
Set a higher/lower tempera-
ture.
The door is not closed correct-
ly.
Refer to "Closing the door".
The food products' tempera-
ture is too high.
Let the food products temper-
ature decrease to room tem-
perature before storage.
Many food products are stored
at the same time.
Store less food products at the
same time.
The thickness of the frost is
greater than 4-5 mm.
Defrost the appliance.
The door has been opened of-
ten.
Open the door only if necessa-
ry.
There is no cold air circulation
in the appliance.
Make sure that there is cold air
circulation in the appliance.
There is too much condensed
water on the rear wall of the re-
frigerator.
Door was opened too fre-
quently.
Open the door only when nec-
essary.
Door was not closed com-
pletely.
Make sure the door is closed
completely.
Stored food was not wrapped.
Wrap food in suitable packag-
ing before storing it in the ap-
pliance.
Door does not open easily.
You attempted to re-open the
door immediately after closing.
Wait a few seconds between
closing and re-opening of the
door.
If the advice does not lead to the
desired result, call the nearest
Authorized Service Centre.
CLOSING THE DOOR
1. Clean the door gaskets.
2. If necessary, adjust the door. Refer to assembly
instructions.
3. If necessary, replace the defective door
gaskets. Contact the Authorised Service
Centre.
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