17
What to do if…
Caution!
Before troubleshooting, disconnect the
power supply.
Only a qualified electrician or competent person must
do the troubleshooting that is not in this manual.
Important!
There are some sounds during normal use
(compressor, refrigerant circulation).
If the malfunction shows again, contact the Service
Centre.
These data are necessary to help you quickly and
correctly. Write the necessary data here, refer to the
rating plate.
Model description .........................................................
(Mod.)
Product number ............................................................
(PNC)
Serial number................................................................
(S.N.)
Problem
Possible cause
Solution
Appliance does not work
Temperature regulation knob is set
at number “0”.
Set the knob at another number to
switch on the appliance.
Mains plug is not plugged in or is
loose.
Insert mains plug.
Fuse has blown or is defective.
Check fuse, replace if necessary.
Socket is defective.
Mains malfunctions are to be
corrected by an electrician.
The food is too warm
Temperature is not properly
adjusted.
Please look in the initial Control
Panel section.
Door was open for an extended
period.
Open the door only as long as
necessary.
A large quantity of warm food was
placed in the appliance within the
last 24 hours.
Turn the temperature regulation
knob to a colder setting temporarily.
The appliance is near a heat source.
Please look in the installation
location section.
Appliance cools too much
Temperature is set too cold.
Turn the temperature regulation
knob to a warmer setting
temporarily.
Unusual noises
Appliance is not level.
Re-adjust the feet.
The appliance is touching the wall
or other objects.
Move the appliance slightly.
A component, e.g. a pipe, on the
rear of the appliance is touching
another part of the appliance or
the wall.
If necessary, carefully bend the
component out of the way.
Water on the floor
Water drain hole is blocked.
See the Cleaning and Care section.
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