TROUBLESHOOTING
WARNING! Improper repair of the
appliance may pose a danger to the
safety of the user. Any repairs must be
performed by qualified personnel.
The majority of problems that can occur can
be solved without the need to contact an
Authorised Service Centre.
Refer to the below table for information on possible
problems.
With some problems, the dedicated indicator
flashes intermittently to indicate a malfunction and
the alarm code.
Problem and alarm code
Possible cause and solution
You cannot activate the appliance.
• Make sure that the mains plug is connected to the
mains socket.
• Make sure that there is no damaged fuse in the fuse
box.
The programme does not start.
• Make sure that the appliance door is closed.
• Press the start button.
• If the delay start is set, cancel the setting or wait for
the end of the countdown.
• The appliance recharges the resin inside the water
softener. The duration of the procedure is approxi-
mately 5 minutes.
The appliance does not fill with water.
• The indicator
flashes 1 time inter-
mittently.
• The light related to the start button
flashes continuously.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is
not too low. For this information, contact your local
water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not clog-
ged.
• Make sure that the inlet hose has no kinks or bends.
The appliance does not drain the water.
• The indicator
flashes 2 times in-
termittently.
• The light related to the start button
flashes continuously.
• Make sure that the sink spigot is not clogged.
• Make sure that the interior filter system is not clog-
ged.
• Make sure that the drain hose has no kinks or
bends.
The anti-flood device is on.
• The indicator
flashes 3 times in-
termittently.
• The light related to the start button
flashes continuously.
• Close the water tap.
• Make sure that the appliance is correctly installed.
• Make sure the baskets are loaded as instructed in
the user manual.
Malfunction of the water level detection
sensor.
• The indicator
flashes 4 times in-
termittently.
• The light related to the start button
flashes continuously.
• Make sure that the filters are clean.
• Switch the appliance off and on.
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