Problem
Possible cause
Solution
The appliance does not oper-
ate. The Pilot light does not
flash.
The appliance is switched off.
Switch on the appliance.
The mains plug is not connected to
the mains socket correctly.
Connect the mains plug to the mains
socket correctly.
The appliance has no power. There
is no voltage in the mains socket.
Connect a different electrical appli-
ance to the mains socket.
Contact a qualified electrician.
The Pilot light flashes.
The appliance is not working prop-
erly.
Contact a qualified electrician.
The Alarm light flashes.
The temperature in the freezer is too
high.
Refer to "Excessive Temperature
Alarm"
The compressor operates
continually.
The temperature is not set correctly. Set a higher temperature.
The door is not closed correctly.
Refer to "Closing the door".
The door has been opened too fre-
quently.
Do not keep the door open longer than
necessary.
The product temperature is too high. Let the product temperature decrease
to room temperature before storage.
The room temperature is too high.
Decrease the room temperature.
The Fast Freeze function is switched
on.
Refer to "Fast Freeze function".
The temperature in the freez-
er is too low.
The temperature regulator is not set
correctly.
Set a higher temperature.
The Fast Freeze function is switched
on.
Refer to "Fast Freeze function".
The temperature in the freez-
er is too high.
The temperature regulator is not set
correctly.
Set a lower temperature.
The door is not closed correctly.
Refer to "Closing the door".
The product temperature is too high. Let the product temperature decrease
to room temperature before storage.
Many products are stored at the
same time.
Store less products at the same time.
Products are too near to each other. Store products so that there is cold air
circulation.
There is too much frost.
Food is not wrapped correctly.
Wrap the food correctly.
The door is not closed correctly.
Refer to "Closing the door".
The temperature regulator is not set
correctly.
Set a higher temperature.
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