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Warranty and repair
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If you find any defects in the product, please contact the
store where you purchased it or us directly.We will replace
or repair any item found to have a manufacturing defect
free of charge.We will repair products with damage
caused by wear and aging at a reasonable price.Please
note that it may be difficult to obtain some materials due
to the discontinuation of products and parts, and repairs
may not be possible based on the condition of the
product.
*When sending a product for repair, please remove dirt
and moisture from the product before sending it.Moisture
and dirt may interfere with repairs.Items that are not
clean and dry upon arrival for repair will incur additional
charges at their own expense for cleaning.Thank you for
your understanding.
ZANE ARTS, Inc.
7168-13 Shimauchi, Matsumoto, Nagano 390-0851
[email protected]
