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Doc# 27-0023UM Rev 1.0 Issued  09/04

38

REPLACEMENTS

If the Z Microsystems Technical Support Engineer determines that the product needs to 
be replaced, a Customer Service Representative will issue a Return Material Authoriza-
tion (RMA) number. 

An RMA number is required to return a product to Z Microsystems, regardless of the 
reason for the return.

 

The Z Microsystems Customer Service Department/RMA Request Form will ask the cus-
tomer to provide the following information:

•  model number of the defective product

•  serial number of the defective product 

•  problem with the defective product

•  return “ship to” address 

•  the name and address of the company department to which we will send 

the invoice (if product is out of warranty or is different from the “ship to” 
address. 

•  phone number and e-mail address of contact 

•  purchase order number

You will be given an RMA number and will be asked to send the  product to:

Z Microsystems
ATTN.: (RMA#) It is very important to reference the RMA#
5945 Pacifi c Center Dr., Suite 505
San Diego, CA  92121

REPLACING PARTS

Содержание 19

Страница 1: ...Command Console 1 9...

Страница 2: ...lated voltage within the unit may have suf cient magnitude to cause electric shock Therefore it is dangerous to make any kind of con tact with any part inside this unit This symbol alerts the user tha...

Страница 3: ...Keyboard and Mouse 11 Closing Monitor 12 Cable Connections 13 Power Up 13 Operations 14 Display Panel Controls 14 Display Panel Setup 15 Onscreen Menus 16 SoftMenus 24 Maintenance 34 Troubleshooting...

Страница 4: ...e power cord plug must be connected to a properly wired and grounded power outlet Any equipment to which the Command Console will be attached must also be connected to properly wired and grounded powe...

Страница 5: ...he desktop the keyboard and mouse can be easily removed and set on top The lightweight and durable aluminum construction provides exceptional strength in eld applications The high quality LCD screen p...

Страница 6: ...oftware SHIPMENT CONTENTS Remember to save the unit s original shipping materials It may be necessary to move the unit at a later date TOOLS REQUIRED PRECAUTIONS Required Tools and Equipment Flathead...

Страница 7: ...e back of the Console On the front of the cabinet frame use three Phillips screws on each side to secure the right and left Z Lock mounts DO NOT tighten these screws to allow for adjust ment of the Co...

Страница 8: ...9 04 8 APPENDIX INSTALLATION Go back on the rear of the cabinet frame and fully tighten the three Phillips screws holding the slide extension rail to the cabinet frame Make sure you hold the slide mou...

Страница 9: ...press in the catches on each slide and slide the Console all the way into the cabinet frame The Console should slide in and out easily Slide the Console in and out several times The Console should ea...

Страница 10: ...ghtly move the Z Locks out away from the Console Tighten all the screws on the front Z Lock mounts Slide the Console in and out to see if it moves smoothly Go back to the rear of the rack and fully ti...

Страница 11: ...he storage tray top Remove the keyboard and mouse Align the Keyboard and Mouse cable to pass through the recessed ac cess notch With both hands press both the Z Locks down and SETTING UP THE MONITOR K...

Страница 12: ...s and close door Using both hands gently drop the Console screen by the top bar until it lays at Press both the Z Locks down and slide in the console until you hear the positive click from the lock CL...

Страница 13: ...t J2 Host Input J3 PIP Card 1 I O Connector J4 PIP Card 2 I O Connector J5 AC Power Line J1 J2 POWERING UP Turn on the monitor and then the computer AC POWER INPUT VIDEO INPUT HOST SERIAL INPUT PIP IN...

Страница 14: ...lected primarly standard B Green VIDEO B is selected Optional channel available but not standard If A B are both green it indicates the Channel Auto Switching function is selected green power and sign...

Страница 15: ...ings or return to factory settings Tips and techniques DISPLAY PANEL SETUP NOTE The control buttons allow the user to control backlight operations to store settings and to revert to factory saved sett...

Страница 16: ...ons to highlight the Picture Adjust option Press the Menu button to access the submenu NOTE Brightness of the main screen can also be adjusted without entering the Main Menu using the up and down disp...

Страница 17: ...menu The Horz Coarse option adjusts the horizontal width of the image The Horz Fine option ad justs the phase of the video sampling clock Press Exit to return to the Main Menu The new adjustments will...

Страница 18: ...SET EFAULT 3ETTINGS HANNEL 3ELECT UTO 6 ONTROL Reset Default Settings Resets all Main Menu set tings to the factory default settings Select and press the Menu button Channel Select Auto The Command Co...

Страница 19: ...sting the Geometry Color Balance or Image Quality of a PIP screen the desired PIP needs to be enabled See the section titled To Enable PIPs for the proper initialization procedure KVM Control see KVM...

Страница 20: ...ttons to highlight the Geometry option Press the Menu button to access the Geometry submenu Within this submenu high light the item to alter and use the Left and Right but tons to adjust the PIP size...

Страница 21: ...atically adjusts the RGB PIP image to t the screen Undo the adjustment by choosing the Reset Default Settings option CHROMA KEY Toggles PIP chroma key function OFF or to DEFAULT Settings Highlight the...

Страница 22: ...hlight the Geometry option Press the Menu button to access the Geometry submenu Press Exit to return to the Video PIP submenu The new adjustments will be applied automatically N 50 50 50 FROM THE VIDE...

Страница 23: ...se the ON option The PIP screen will appear Exit the PIP Con guration submenu by pressing the Exit button Video PIP Con guration PIP ENABLE From the Main Menu use the Up and Down buttons to locate the...

Страница 24: ...ds are a concern In order to access the SoftMenu features the host serial port must be accessed at the rear of the Command Console The Command Console must be connected to the com puter and software m...

Страница 25: ...istics Coarse and Positioning range and Color Balancing of the main screen image in one easy to use menu Monitor Screen Factory Default and Auto Adjust Buttons To adjust the monitor screen settings th...

Страница 26: ...the prescribed factory default values Zoom To use the Zoom the chroma key feature must be enabled Click the Enable box under Chroma Key to use the Zoom feature For more on the Zoom feature see page 31...

Страница 27: ...the following table There can be only one color per PIP with the chroma key function The PIP chroma key ing color can also be chosen within PIP color palettes shown below There are three types of pale...

Страница 28: ...ERATIONS To choose from a larger palette left click on the Number of Colors drop down menu and move the cursor down to the desired number of colors in the palette The corresponding palette will appear...

Страница 29: ...n If the Video Resync option has been chosen for the unit please note the following capa bility If the NTSC PIP image fails and does not recover the Video Resync button will en able the PIP board to r...

Страница 30: ...menus Left click on any of the following drop down menus File Load previously saved display settings and save settings in the File drop down menu Multiple users may wish to alter the settings individu...

Страница 31: ...allows the user to focus on a certain area of the screen There are two ways to enable Zoom 1 Tools drop down menu PIP Zoom Enable as shown here 2 Independent PIP Configuration Panels on the PIP tabs T...

Страница 32: ...f hot keys have been customized for ease of use of the Command Console Ctrl Tab Press the Control and the Tab keys simultaneously to toggle between the Main Monitor and PIP tabs from left to right Ctr...

Страница 33: ...map to the physical buttons on the display panel Click on the buttons cor responding to the desired string to gain access to the assignment screens Click on the Properties button to specify the serial...

Страница 34: ...NING THE MONITOR Unplug the monitor from the power outlet before cleaning To clean the at panel display screen lightly dampen a soft clean cloth with water or mild detergent If possible use a special...

Страница 35: ...y by pressing the standby button Orange Problem If the standby LED is orange there is no video signal Recovery If Video A or Video B is selected ensure there is a video signal com ing into the selecte...

Страница 36: ...below in the order they are presented 1 Ensure the PIP is viewing something with contrast and shape and can be easily detected under normal viewing conditions 2 If the PIP is viewing something with th...

Страница 37: ...t and Right buttons to adjust the screen until the number of bars is reduced Continue adjusting one step at a time until the bars are no longer visible Display Image Appears Fuzzy If the main image be...

Страница 38: ...sk the cus tomer to provide the following information model number of the defective product serial number of the defective product problem with the defective product return ship to address the name an...

Страница 39: ...cable HD15 Power Cable 10 cable IEC or 6 cable 5015 Serial Cable 10 cable DB9 Physical Size 19 06 W x 3 50 H x 23 69 D Total Weight 29 lbs Environmental Operating Temp 0 to 50 C Extended Operating Te...

Страница 40: ...d 516 30 g s MIL S 901D in isolated rack Fungus Non Nutrients Contaminants Sand and Dust 5 5 MPH for 25 mins display bezel only Drip MIL STD 810E display bezel only Reliability MTBF Display 20 000 hrs...

Страница 41: ...Doc 27 0023UM Rev 1 0 Issued 09 04 41 SCHEMATICS MECHANICAL OUTLINE FOR COMMAND CONSOLE ISOMETRIC VIEW OPEN ISOMETRIC VIEW CLOSED ISOMETRIC VIEW OPEN WITH KEYBOARD COVER OPEN...

Страница 42: ...09 04 42 SCHEMATICS 24 00 TO 30 00 LONG RACK 23 69 16 92 1 72 19 06 3 50 FRONT VIEW 63 1 25 18 20 17 R 11 25 AC POWER INPUT VIDEO INPUT HOST SERIAL INPUT PIP INPUT OPTIONAL PIP INPUT OPTIONAL KEYBOARD...

Страница 43: ...Doc 27 0023UM Rev 1 0 Issued 09 04 43 SCHEMATICS 23 73 1 97 18 41 8 19 15 54 A A 1 25 63 25 18 12 17 R 10 1 80 KEYBOARD AREA SECTION A A...

Страница 44: ...an be purchased as an additional option for non standard products 1 90 days Z AirSpare Service 91 365 days Free Parts and Labor 9 5 EST telephone technical assistance Online technical help Email produ...

Страница 45: ...Standard Warranty expires and the Two Year Extended Warranty begins when the One Year Extended War ranty expires 1 90 days Z AirSpare Service 91 365 days Free Parts and Labor 9 5 EST telephone techni...

Страница 46: ...AirSpare Service 91 365 days Free Parts and Labor 9 5 EST telephone technical assistance Online technical help Email product updates Guaranteed One Week Turnaround 2nd year Free Parts and Labor 9 5 ES...

Страница 47: ...ment Z Microsys tems at its discretion may offer the AirSpare Service Plan to a customer who purchases a special order item at the one year rate Z Microsystems cannot guarantee next day delivery if co...

Страница 48: ...Doc 27 0023UM Rev 1 0 Issued 09 04 48 APPENDIX Z Microsystems also provides on site service and consultation to customers who require Z Microsystems technical expertise Z On Site Service...

Страница 49: ...out charge If the product is transferred to another user the warranty service is available to that user for the remainder of the warranty period Z Microsystems warranties are voided if the covered pro...

Страница 50: ...hardware fit ted etc 6 System BIOS version number 7 Operating System and version number 8 Display driver version number 9 Video Adapter Type NOTE For image problems run AUTO SETUP again before consult...

Страница 51: ...on our products their performance problems found and welcome all constructive suggestions Please send such productive information in writing to Customer Service Z Microsystems 5945 Paci c Center Blvd...

Страница 52: ...h the command should act The main image is PIP number 0 command the ascii string that represents the command argument the optional argument to the command space ascii character 0x32 The command struct...

Страница 53: ...klight to fade to black before reaching 0 Argument The allowable range is 0 255 base10 The factory default is 128 PCH Description PCH selects the channel that the controller should check for input The...

Страница 54: ...on PHF adjusts the horizontal ne setting Argument The allowable range is 0 248 base10 The factory default is 119 PHP Description PHP adjusts the horizontal position of the image Argument The allowable...

Страница 55: ...main tained between power cycles Argument No arguments FRST NTSC Description FRST NTSC is used to query the controller for the number of the rst NTSC PIP card in the display s con guration If there i...

Страница 56: ...number of PIPs the display s con guration can accept The syntax for the returned value is the following value where value the number of the last NTSC PIP LAST RGB Description LAST RGB is used to query...

Страница 57: ...lowable range is 0 255 base10 The factory default is 128 PBG Description PBG adjusts the green balance of the picture in picture s RGB setting Argument The allowable range is 0 255 base10 The factory...

Страница 58: ...5 B 255 default for PIP 2 Magenta R 255 G 0 B 255 default for PIP 3 Chartreuse R 135 G 255 B 0 default for PIP 4 Sand R 255 G 204 B 153 default guardband 50 The default for this command is the blue po...

Страница 59: ...pper left hand corner of the display with 800 0 being the upper right 0 600 is the lower left and 800 600 being the lower right Taking into account the 2 1 ratio a value of 400 will place the RGB PIP...

Страница 60: ...colors they are the following default for PIP 1 Cyan R 0 G 255 B 255 default for PIP 2 Magenta R 255 G 0 B 255 default for PIP 3 Chartreuse R 135 G 255 B 0 default for PIP 4 Sand R 255 G 204 B 153 def...

Страница 61: ...5 base10 The default value is dependent on which one of the PIPs being addressed There are currently four chroma key colors used as default colors they are the following default for PIP 1 Cyan R 0 G 2...

Страница 62: ...ption PCK toggles the chroma key feature ON OFF Argument Provide a 1 for ON and a 0 for OFF PDS Description PDS has the display place all of the NTSC picture in picture settings back to the factory de...

Страница 63: ...use R 135 G 255 B 0 default for PIP 4 Sand R 255 G 204 B 153 default guardband 50 The default for this command is the green portion of the above RGB values plus the guardband PHP Description PHP adjus...

Страница 64: ...with the guardband Argument The allowable range is 0 255 base10 The default value is dependent on which one of the PIPs being addressed There are currently four chroma key colors used as default colo...

Страница 65: ...l 0 even with the guardband Argument The allowable range is 0 255 base10 The default value is dependent on which one of the PIPs being addressed There are currently four chroma key colors used as defa...

Страница 66: ...lowable range is 0 600 base10 The position of the PIP is based on a relative loca tion system Every two display pixels is equal to 1 relative location increment The origin 0 0 is the upper left hand c...

Страница 67: ...Z Microsystems Inc 5945 Paci c Center Blvd Suite 505 San Diego CA 92121 Phone 858 657 1000 Fax 858 657 1001 Website www zmicro com Copyright 2004 Z Microsystems Inc All Rights Reserved...

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