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• Refill the water reservoir to the fill line and restart. If it still does not mist,
you might need to replace the ultrasonic plate. If necessary, before you
install the outer cover, remove the inner lid while the diffuser is on and
verify if the water is bubbling. If the water is bubbling, the ultrasonic
plate is working. If the water is not bubbling, replace the ultrasonic plate.
The light does not work. (Potential issue: power connection)
• Press the On/Off button to verify that the light is functioning. If the light
does not work, call Member Services for further instructions.
Water is leaking from the unit. (Potential issue: inner lid is not
properly seated)
• Verify that the inner lid is in place. If the external air temperature is very
low or there is a high level of humidity in the air, the diffuser mist may
condense into water droplets.
When switched on, the light blinks several times then shuts off.
(Potential issue: no water in diffuser)
• The unit is not registering any water in the diffuser. Check that water is
in the reservoir and is not above the water fill line. If there is too much
water, unplug the diffuser and adjust the water to the water fill line
and restart.
