11
lid, gently wipe it off using mild soap and water only. Never use a corrosive
detergent to clean the ultrasonic plate or damage will occur. Periodically
check under the diffuser to keep the fan intake free of debris. Debris can be
removed by blowing on the fan intake opening or wiping with a clean, dry
cloth. Do not use aerosol sprays, solvents, or abrasives to clean the plastic
housing. When not in use, clean the diffuser and store dry. Replacement
ultrasonic plates can be purchased from Young Living.
Troubleshooting
When switched on, the diffuser does not operate. (Potential issues:
power connection, water above fill line)
• Check that the adaptor is securely plugged into the wall socket and the
bottom of the diffuser.
• Check that water is in the reservoir and it is not above the water fill line.
If there is too much water, unplug the unit and adjust the water to the
water fill line and restart. The light should come on, and the diffuser
should mist.
There is no mist or less mist than usual. (Potential issues: water
above fill line, oil buildup on the ultrasonic plate, ultrasonic plate has
stopped working, fan vents are obstructed, fan is not working)
• Unplug the diffuser before performing the following procedures.
• Check the water level. If the water is above the water fill line, carefully
pour out the excess water from the opposite side of the reservoir
ventilation hole.
• Check for essential oil buildup on the ultrasonic plate. If oil buildup
is present, follow the cleaning instructions. The ultrasonic plate must
be free of residual oil buildup for the diffuser to operate properly.
Replacement ultrasonic plates can be purchased from Young Living.
• Check that the fan intake under the diffuser is free of any obstruction or
debris that may restrict air flow. (After the diffuser is on, you should hear
the fan.)
