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The motor is running, but very little or no vapor is being generated.
• Verify that the atomizer top is securely pressed into the diffuser base with
no gap between the base and the top. If there is a gap, remove the top
and look for obstructions in the base bottle cavity and verify that you are
using only Young Living 5-ml or 15-ml essential oil bottles.
• Turn the vapor volume knob to the right (maximum) position. If you still
don’t see vapor, use a flashlight pointed at the oil vapor exit port to
further illuminate whether any vapor is being output.
• Verify that there is oil in the essential oil bottle and that the bottle is
screwed tightly into the atomizer top.
• Verify that the correct dip tube is being used for the size of the bottle
(i.e., 15-ml dip tube for a 15-ml bottle, and 5-ml dip tube for a 5-ml
bottle). Note: The bottom of the dip tube must be below the oil level in
the bottle.
• Remove the atomizer top and verify that air is coming out of the airflow
output nozzle in the diffuser base and that it is not obstructed with
residual essential oil or other objects. If there is oil residue blocking the
nozzle, unplug the unit and wipe it off with a clean, dry cloth or cotton
swab dipped in rubbing alcohol.
• If the bottle has sufficient essential oil and the correct length dip tube is
being used but no vapor is being created, an essential oil bubble may have
formed inside the atomizing top chamber. Slightly jostling the unit or lifting
the top off of the base and reattaching it may burst the bubble.
• Verify that the dip tube has not been obstructed with residual oil. (See
“There is oil buildup in the dip tube.”)
• If there is still essential oil in the bottle and very little or no vapor is being
generated, try increasing the vapor volume knob to a higher setting.
• If you have purchased an additional atomizer top, test the diffuser base
motor by attaching a bottle of essential oil to the spare top, attaching it
to the diffuser base, and turning on the power. If vapor is generated using
the spare top, then there may be an obstruction in the original atomizer
