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COMMENTS/QUESTIONS? EMAIL [email protected]
YOLO
®
ELECTRIC WARRANTY
Every YOLO
®
Electric bike is covered under our manufacturer’s one-year, comprehensive warranty against all
manufacturing defects. The warranty extends to the original owner of the bike.
What’s covered?
All YOLO
®
Electric bicycle components are warranted to be free from manufacturer defects in
materials and/or workmanship for a 1-year period from the date of original purchase. Damage
from corrosion and normal wear and tear are not covered under warranty. Normal wear and
tear parts include tires, tubes, brake pads, cables and housings, grips and the saddle.
All YOLO
®
Electric bicycle lithium ion batteries are warranted to be free from manufacturing
defects in materials and/or workmanship for a 1-year period from the date of original
purchase. The battery warranty does not include damage from power surges, use of improper
charger, improper maintenance or other such misuse, normal external wear and tear or water
damage.
What we can do…
If a component is deemed to be defective or damaged in shipping YOLO
®
Bike Co. will issue a
replacement part. We will assist you in replacing any defective part or parts damaged during
shipping. If the product cannot be repaired after reasonable attempt (at the discretion of
YOLO
®
Bike Co.), we will work with every customer to provide a satisfactory resolution or
replacement.
What we can’t do…
YOLO
®
Bike Co. can’t replace any parts without first seeing photos or video of the defective or
damaged part and knowing how it was damaged. We only offer warranty coverage to original
owners. We cannot replace any parts damaged by the user under warranty coverage and we
cannot pay for any third-party service or part replacements unless previously agreed upon in
writing with the customer. We cannot cover any damage that may occur during shipping if
the owner sets up their own shipping option or if the bike is shipped using a freight forwarder
or similar service not controlled by YOLO
®
Bike Co./YOLO
®
Board.
Warranty terms…
This warranty applies to the original owner of a YOLO® Electric bicycle. This warranty is expressly
