G. Troubleshoo ng
Symptoms:
1. Device is offline.
- If sensor is not connected to the cloud, press the SET bu on on the Weatherproof Temperature
& Humidity sensor once
- If Hub is offline, reconnect the Hub to the Internet and press the SET bu on on the
Weatherproof Temperature & Humidity sensor once
- If Hub is not on, power on the Hub again and press the SET bu on on the Weatherproof
Temperature & Humidity sensor once
- If sensor is out of range with Hub, reloca ng the sensor or Hub may be required
- For a device with low-ba ery indicators or alerts or if the condi on of the ba eries is in
ques on, replace the ba eries with two premium “AAA” lithium ba eries
2. Receive no fica ons out of the alert range:
Alert se ngs are not saved. Refer to "Details page"
sec on on page 9
3. Other issues
, contact customer service,
1-949-825-5958
(M-F 9am - 5pm PST)
or email 24/7 at
19
