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Troubleshooting
3.2 Tablet problems
Problem & Question
Possible Solution
The pen is no function *Check the battery whether worn out? If Yes,
replace the pen battery
*Check whether the pen
tip
is too short. If yes replace
the pen
tip
.
* Re-plug the USB cable.
*Restart your computer or your application.
The cursor move
incorrectly
* Re-plug the USB cable or your computer.
The side switch does
not work.
*Be sure that when you press the side button, the pen
tip is within 5mm of the display surface and your pen tip
is not against the display surface.
*Be sure that the side button is set to the proper
function you are expecting to occur for the
application.(Open the
Pen tablet control panel to check it)
Others
Contact local technical support
