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BizFAX Client User Manual

Sending – system is sending fax
Sent successfully - fax is successfully delivered.
Resending- fax is being resend.
Waiting for idle trunk – trunks are busy, system is waiting for an idle
trunk.
Transmission failure, waiting to try again

Have no valid line - User dialed a wrong access number. For example,
the trunk correct access number is ‘9’, but user dialed ‘7’ that led to the
unavailable of valid trunk.
Wrong router, calls can not pass through – Send fax to an invalid
number.

The callee is busy, waiting to try again.
The callee is busy, system will not try again. – The callee is busy,
the retry times has reached the number that configured in server.
Transmission failure, system will not try again. – After the several
retry times that configured for failure fax, system still fails to send out,
so will not try again.

Transmission over time, system will not try again. – After the
several retry times that configured for failure fax, system still fails to
send out, so will not try again.

4.3 Receive Fax

After enabled Client, BizFAX will pop up a prompted interface on the lower
right corner for the newly received fax.

Figure 4-14

Click ‘Check Fax’ to view contents by the fax editor directly. Click ‘Close’ to
close the interface and user can login Client to check.

4.4 Forward Fax to Email (FAX to Mail)

Send incoming fax to email. In order to auto forward all the incoming faxes
to an appointed email addrss, user requires to pre-setup the email server on
BizFAX Server side.
On Client side, user also needs to do the operation: click ‘File’



‘Edit

Profile’



enable ‘Sending incoming fax to the Email’, please see Figure 4-15

www.yeastar.com

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Содержание BizFAX

Страница 1: ...Client User Manual English Yeastar Technology Co Ltd ...

Страница 2: ... 3 3 Fax Content 16 4 2 4 Delay to Send FAX 16 4 2 5 FAX Broadcast 17 4 2 6 Forward Fax 19 4 2 7 Reply FAX 20 4 2 8 Check Results 20 4 3 Receive Fax 21 4 4 Forward Fax to Email FAX to Mail 21 4 5 Manage Fax 22 4 5 1 Edit Subject 22 4 5 2 Group Managment 22 4 5 3 Delete Fax 23 4 5 4 Print Fax 23 4 6 Fax Editor 24 4 6 1 Veiw FAX 25 4 6 2 Remark FAX 25 4 6 3 Seal Signature 27 4 6 3 1 Get seal and sig...

Страница 3: ...nal Communications among extensions 38 4 10 1 Voice Talk 38 4 10 2 Text Chat 38 4 11 Personal Profile 39 4 12 Change Password 40 4 13 Change Language 40 4 14 Audio Settings 40 4 15 Sign out Exit 41 5 FAX to Mail Mail to FAX 42 5 1 FAX to Mail 42 5 2 Mail to FAX 43 Appendix A How to make fax file in TIFF format 45 www yeastar com Page 3 ...

Страница 4: ...ronic processing on computer without a piece of paper Through BizFAX Client software every user is able to get the auto receive auto fax and management features When sending a fax users only need to submit file to BizFAX server and then system will auto fax the files in order Back up the faxes automatically and allow users to easily manage them It s helpful to improve the progress of company inter...

Страница 5: ...nment CPU Recommend to use more a CPU that power than INTELPIII500 Memory Recommend to use more than 128MB RAM Hard Disk At least 1 G 2 2 Software Environment Operating system Windows XP Windows 2000 Windows 2003 Windows Vista Widows 2008 Windows 7 www yeastar com Page 5 ...

Страница 6: ...tall BizFAX Client software on the PC 1 Download Client software from http www yeastar com download BizFAXClientSetup exe 2 Doube click the BizFAXClientSetup exe Welcome to the BizFAXClient Installation screen will come up Figure 3 1 3 Click Next to continue www yeastar com Page 6 ...

Страница 7: ... Client User Manual Figure 3 2 4 Read through the software License Agreement select I agree with the above terms and conditions and then click Next to continue See Figure3 3 Figure 3 3 www yeastar com Page 7 ...

Страница 8: ...lick Next after going over the provisions Figure 3 4 6 The Destination folder screen will offer you the option where you would like BizFAXClient to be stored on your computer Click Next to continue Figure 3 5 www yeastar com Page 8 ...

Страница 9: ...lient after installation 2 Create desktop shortcut 3 Start BizFAXClient when I start Windows Enable the options by your own demands and then click Next Figure 3 6 8 Enter into the Installing Files system begin to installation step which will last for a while www yeastar com Page 9 ...

Страница 10: ...BizFAX Client User Manual Figure 3 7 9 When the installation is complete a screen pop up to notify you that the software is installed successfully Click Finish Figure 3 8 www yeastar com Page 10 ...

Страница 11: ...lease enter your Ext number and password and then click Sign In see Figure 4 1 Please pay attention when you login at first time Please click Tools on menu Options and enter the IP address of BizFAX Server on Figure 4 2 You can get this IP from Admin About Ext and Password To obtain the Extension and Password from your system Admin before you log in BizFAXClient Figue 4 1 www yeastar com Page 11 ...

Страница 12: ...der in the control panel 4 2 1 Sending fax from application programs Application programs adopt the Virtual Print way to realize the fax function All the programs are able to send fax by BizFAX Fax Printer as long as they support print function Open any type of document that supports print select Print and see a prompt dialog box as Figure 4 3 www yeastar com Page 12 ...

Страница 13: ...ient User Manual Figure 4 3 Select BizFAX on printer list and click OK System will generate a Create new fax window and the file would be printed as TIFF to add into task list Figure 4 4 www yeastar com Page 13 ...

Страница 14: ...s in other formats could be opened by the application programs and sent out through Prinit Figure 4 5 Merge multiple files to fax once If user wants to fax multiple files at the same time he can click the Add file button again to add other files into task list or he can use the application programs to open the files at first and choose Print to send them into fax list Beside the adding option user...

Страница 15: ...of China city area code is 0592 and country code is 0086 1 local fax number in this company 5503307 2 doemstic long distance fax number 05925503307 3 international long distance fax number 00865925503307 Note 9 5503307 or 0 5503307 When an ext user sends a fax he needs to plus a prefix number 0 or 9 that usually required by the PBX phone system before dialing the receiver s fax number Figure 4 7 2...

Страница 16: ...e file s from fax file list Preview User is able to view and check the selected fax file through Preview Edite User is able to add signature or make notes on selected file Click Edit Fax to amend contents seal and add signature directly 4 2 4 Delay to Send FAX BizFAX is able to send fax in specific time that set up by users User can set up an idle time or the most cheapest call rate period to deli...

Страница 17: ...ast System allows user to fax a same file to different numbers at the same time which means fax broadcast There are two ways to get fax broadcast service 1 Enter fax numbers directly and separate them by semi colon See Figure 4 10 www yeastar com Page 17 ...

Страница 18: ...BizFAX Client User Manual Figure 4 10 2 Click Receiver and select multiple contacts from address book to add into right box as Figure 4 11 Figure 4 11 www yeastar com Page 18 ...

Страница 19: ...n To to select receivers from Fax Extensions as Figure 4 12 Double click on the extension names or click Add to add the selected extensions into right list Figure 4 12 2 Forward to external contacts Click the right mouse on the selected fax and choose Forward from the pull down menu Click on To to select receivers from Contacts as Figure 4 13 Double click on the extension names or click Add to add...

Страница 20: ...er side If the fax file is waiting in line for processing or is sending fax the file will be saved in the Outbox If fax sent successfully the file file will forward to the Sent Items User can check the recipients subject created time and status in this window If user fails to send the fax file will be saved on Outbox System shows the failure reason on the Statu of Client such as busy no answer and...

Страница 21: ... several retry times that configured for failure fax system still fails to send out so will not try again Transmission over time system will not try again After the several retry times that configured for failure fax system still fails to send out so will not try again 4 3 Receive Fax After enabled Client BizFAX will pop up a prompted interface on the lower right corner for the newly received fax ...

Страница 22: ...r both received and sent faxes in order to manage them easily in future When sending a fax sender can add a subject on Create a new fax window from which receiver will quick to know the contents For received fax user can click on selected fax and choose Edit Subject from pull down menu Figure 4 16 4 5 2 Group Managment Create a folder will be helpful to manage faxes 1 New Folder Choose Inbox and c...

Страница 23: ...sure to move the fax s to deleted items folder 1 Click Yes The deleted items will be saved on trash folder temporary Users can easily to restore the miss deleted file from trash folder to origital position If need to permanently delete the fax on trash folder click Delete on selected fax will be OK 2 Click No Will not to delete the fax 4 5 4 Print Fax If user wants to print out the fax only open i...

Страница 24: ...o view edit and make remark on fax file Option 1 Double click on a fax file in Client click Reply or Forward and click Edit Fax on the pop window to access fax editor Option 2 Click Create and add the file you want to fax on pop window finally click Edit to access fax editor www yeastar com Page 24 ...

Страница 25: ...FAX Figure 4 20 from left to right fit width fit height fit visible actual size from left to right Rotate Counterclockwise 90 Rotate 180 Rotate Clockwise 90 4 6 2 Remark FAX It helps user to modify the file contents www yeastar com Page 25 ...

Страница 26: ...zFAX Client User Manual Figure 4 21 Revocation Reimplement Move page View page Add text Font Before making remark on fax click Font to change the size style and font of characters www yeastar com Page 26 ...

Страница 27: ... Scan the paper by a scanner and save it on computer Click right mouse on the newly scanned file and choose Print to conver it into TIFF format file by BizFAX virtual printer The purpose of this step is to convert file into editable TIFF format Step 2 Use the FaxEditor to open the saved file Click on the saved file click right mouse and chose Open Program and click View on pop up window select the...

Страница 28: ...ark Get Stamp drag mouse to choose on stamp or signature and then release mouse to extract the stamp or signature image from paper Enter a name on the pop up window as Figure 4 23 The stamp and sigunature images will be saved as BMP TIFF format Figure 4 24 www yeastar com Page 28 ...

Страница 29: ... to set stamp image 1 Import Stamp Click Remark Stamp Image Set Stamp on the prompt Set Stamp Image window click Import Stamp User can import the BMP and TIF formart pictures that already saved in computer The accuracy is better around 100dpi 2 Signature Click Remark Signature Image Set Signature on the prompt Set Signuature Image window click Add Image 4 6 3 3 Set Password Cick Remark Set Stamp o...

Страница 30: ...ty of using stamps users can set password on the following window Figure 4 27 4 6 3 4 Application of Stamp Stamp All the imported stamps will be listed under pull down menu of icon just select a stamp to seal on fax file Figure 4 28 If it has password protection system will prompt the following box user is www yeastar com Page 30 ...

Страница 31: ...isted under pull down menu of icon just select a signature to seal on fax file Figure 4 30 4 7 SMS Module If admin enables the SMS module the Client can be used to send SMS to mobiles Send SMS Click the right mouse and click Send SMS it will pop up a window for sending text as Figure 4 31 www yeastar com Page 31 ...

Страница 32: ...ension refers to all users that using fax system They are able to check each other s information ext number email address and mobile number and forward faxes and send SMS among extensions There are two types of fax extensions physical fax extension and virtual fax extension Physical fax extension means the real fax machine and virtual fax ext stands for the ext registered by BizFAX Client to manag...

Страница 33: ... in BizFAXClient you can see Contacts tag Here you are possible to add edit delete rename send import and export contacts 4 9 1 Contacts Group Management Before editing contact s profile you can classify it into group at first which will be easier to manage and send fax by group at once You can see contacts in group way thorugh View Show Contacts Group see Figure 4 33 www yeastar com Page 33 ...

Страница 34: ... 2 Add New Contact You can add new contact through Menu Add New Contact or click the mouse to open the adding screen Please edit contact s profile on following screen such as name office phone and company name and so on www yeastar com Page 34 ...

Страница 35: ...m pop up menu 4 9 4 Send Contact Contacts information are shareable among extensions Click on the selected contact click on mouse right click Send Contact on menu Open the window as Figure 4 34 to select the extension Note You can select all through Ctrl A or click on Ctrl or Shift to choose multiple contacts www yeastar com Page 35 ...

Страница 36: ... User can import contacts in quantity from menu Contacts Import Contact Step 1 Select the file csv you want to import and click Open button figure 4 36 Figure 4 36 2 Double click the item to select corresponding address see Figure 4 37 www yeastar com Page 36 ...

Страница 37: ...Export Contacts You can export contacts to save up on computer as well Step 1 Select the routing that you want to save and then click Save to finish as Figure 4 38 Figure 4 38 2 Enter the file name and click Save button to export contacts into csv file www yeastar com Page 37 ...

Страница 38: ... Double click on the extension number that you want to call 2 Enter the ext number directly on the box and click Call button 3 Dial the ext number on the small keyboard and click Call or Enter button Figure 4 39 4 10 2 Text Chat BizFAXClient provides the internal instant message system for users to chat easily with other members on extensions listing On extensions list select the member you want t...

Страница 39: ...ement so that you can update profile at any time After signed on BizFAXClient click File Edit profile to open personal information screen Figure 4 41 Here you are allowed to change name mobile phone number and Email address When receive a fax auto forward to this email After received a fax system will auto transfer it to the pre arranged Email addess www yeastar com Page 39 ...

Страница 40: ...4 42 to change password Figure 4 42 4 13 Change Language BizFAXClient has multiple language versions You can change the Client language through Tools Change Language 4 14 Audio Settings You can open the screen as Figure 4 43 to set up audio device and adjust audio volume Click on menu Tools Options Audio Settings www yeastar com Page 40 ...

Страница 41: ...gn out Exit Sign Out You can sign out BizFAXClient on menu File Sign Out Exit You can exit from BizFAXClient on menu File Exit or you can click on BizFAX icon on right tray and click Exit to exit as Figure 4 44 Figure 4 44 www yeastar com Page 41 ...

Страница 42: ...d faxes to user s pre set email account In order to realize this feature it requires Admin firsly to set up a public email account on BizFAX Server for the purpose of forwarding and then users can configure a email account on his or her BizFAX Client for the purpose of receiving fax The setting on BizFAX Client is as following 1 Choose File Edit Profile it will pop up a window 2 Fill in the Email ...

Страница 43: ...fax number with a hyphen marke For example User s extension number is 5007 on BizFAX and the authentication code is 123456 and the destination fax number is 05925503307 So the subjust format must be 5007 123456 05925503307 1 Fax Mass please separate multiple fax numbers by semicolon mark like 05925503307 01054321000 2 If the destination fax number takes with an extension number like 05925503307 Ex...

Страница 44: ...rver they will be sent out directly to destination fax number The fax result will be returned to the sender s email through the public email account If the received email is not fit the prescribed pattern BizFAX Email server will delete the email directly to not make the email box full www yeastar com Page 44 ...

Страница 45: ...n the Word format file click File Print Step 2 Select the BizFAX on pop up screen and click OK BizFAX will transfer the word file into TIFF format file Figure A 1 Step 3 Open the installation routing of BizFAXClient there is a FaxFile folder where is the transferred TIFF files saved For example BizFAXClient was installed on D Program Files Yeastar BizFAXClient as Figure A 2 www yeastar com Page 45...

Страница 46: ...BizFAX Client User Manual www yeastar com Page 46 Figure A 2 Figure A 3 Finish ...

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