Star2Star Yealink SIP-T28P Quick User Guide
Copyright
©
2012, Star2Star Communications, LLC. All rights reserved. Star2Star is a registered Trademark of Star2Star Communications.
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PUTTING A CALL ON HOLD
Press
or the
Hold
soft key during an active call.
If there is only one call on hold, press
or the
Resume
soft key.
If there is more than one call on hold, press
or
to
select the desired call, then press
or the
Resume
soft
key.
TRANSFERING A CALL
There are three ways to transfer a call: Blind Transfer,
Attended Transfer and Semi-Attended Transfer.
Blind Transfer
:
1. Press
or the
Transfer
soft key during an active call.
The call is placed on hold.
2. Enter the number you want to transfer to.
3. Press
or the
Transfer
soft key.
Semi-Attended Transfer
:
1. Press
or the
Transfer
soft key during an active call.
The call is placed on hold.
2. Enter the number you want to transfer to, then press
.
3. Press
or the
Transfer
soft key when you hear the
ring-back tone.
Attended Transfer
:
1. Press
or the
Transfer
soft key during an active call.
The call is placed on hold.
2. Enter the number you want to transfer to, then press
.
3. Press
or the
Transfer
soft key when the second party
answers.
FORWARDING A CALL
1. Press the
Menu
soft key when the phone is idle, then select
Features > Call Forward.
2. Select the desired forward type:
Always Forward
: Incoming
calls are all forwarded
unconditionally.
Busy Forward
: Incoming
calls are forwarded when the phone
is busy.
No Answer Forward
:
Incoming calls are forwarded when the
phone is not answered after a preset time period.
3. Enter the number you want to forward to. For
No Answer
Forward,
enter the ring time to wait before forwarding.
4. Press the
Save
soft key to accept the change.
FIND-ME / FOLLOW-ME
Use the Star2Star Find-Me / Follow-Me feature in the
Star2Star Web portal to forward calls from your extension.
Follow Me (Immediate)
-- Calls to your extension will be sent
automatically to the number you define.
Find Me (Sequential)
-- Calls to your extension will ring your
extension and any other numbers that you define, in order.
Find Me (All)
-- Calls to your extension will ring your extension
and any other numbers that you define, all at once.
CONFERENCE CALL
1. Press
or the
Conf
soft key during an active call. The
call is placed on hold.
2. Enter the number of the second party, then press the
Send
soft key.
3. Press
or the
Conf
soft key again when the second
party answers. All parties are now joined in the conference.
4. When you hang up, you will be disconnected. The other
parties will remain connected.
Note:
You can split the conference call into two individual calls
by pressing the
Split
soft key.
VOICE MAIL
The Message Waiting Indicator on the idle screen indicates
that you have new voice messages waiting. The Message key
LED lights up.
Listening to voice messages:
1. Press
or the
Connect
soft key.
2. Follow the voice prompts to listen to your voice messages.
Alternatively you can dial 1000 to access the Voicemail
system at any time. The system will prompt for your password.
Note:
when accessing the voice mail system for the first time
your password is your extension #. Change this to a 4-digit
number you can easily recall.
SPEED DIAL
Use the Star2Star Web Portal
https://portal.star2star.com/
to
configure speed dial buttons in individual phone settings.
When configured on your phone, press the designated speed
dial key to dial out the preset number.
CONTACT DIRECTORY
Note
: The Star2Star Company Directory is automatically
downloaded.
Adding a contact:
1. Press the
Directory
soft key when the phone is idle, then
select
Local Directory > Contacts.
2. Press the
Add
soft key to add a contact.
3. Enter a unique contact name in the
Name
field and enter
the phone number in the proper field.
4. Press the
Save
soft key to accept the change.
Editing a contact:
1. Press the
Directory
soft key when the phone is idle, then
select
Local Directory > Contacts.
2. Press
or
to select the desired contact. Press the
Option
soft key and then select
Detail
from the prompt list.
3. Update the contact information.
4. Press the
Save
soft key to accept the change.
Deleting a contact:
1. Press the
Directory
soft key when the phone is idle, and
then select
Local Directory > Contacts.
2. Press
or
to select the desired contact. Press the
Option
soft key, then select
Delete
from the prompt list.
3. Press the
OK
soft key when
“Delete Selected Item?”
prompts on the LCD screen.
