Semi-Attended Transfer
Attended Transfer
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Basic Call Features
Placing a Call
Answering a Call
Ending a Call
Call Mute and Un-mute
Redial
Call Hold and Resume
Call Conference
Call Forward
To place a call on hold:
Blind Transfer
Call Transfer
Speed Dial
To configure a speed dial key:
To use the speed dial key:
Using the handset:
Using the speakerphone:
Using the headset:
Using the handset:
Using the speakerphone:
Using the headset:
Using the handset:
Using the speakerphone:
Using the headset:
1. With the handset on-hook, press .
1. Pick up the handset.
2. Enter the number, and then press the
Send
soft key.
1. With the headset connected, press to activate the headset mode.
2. Enter the number, and then press the
Send
soft key.
Note:
During a call, you can alternate between headset, hands-free speakerphone and handset modes by
pressing the
HEADSET
key or the
Speakerphone
key or picking up the handset. Headset mode requires a
headset connected.
Note:
You can split the conference call into two individual calls by pressing the
Split
soft key.
Note:
You can ignore an incoming call by pressing the
Reject
soft key.
2. Enter the number, and then press the
Send
soft key.
Pick up the handset.
Press .
Hang up the handset or press the
Cancel
soft key.
Press .
Press or the
Cancel
soft key.
Press the
Cancel
soft key.
SIP-T21P Quick Reference Guide
Press to enter the
Placed Calls
list, press or to select the desired entry, and then
press or the
Send
soft key.
Press twice when the phone is idle to dial out the last dialed number.
To resume the call, do one of the following:
Press to mute the microphone during a call.
Press again to un-mute the call.
If there is only one call on hold, press the
Resume
soft key.
Press the
Hold
soft key during an active call.
If there is more than one call on hold, press or to select the desired call, and then press
the
Resume
soft key.
You can transfer a call in the following ways:
1. Press or the
Tran
soft key during a call. The call is placed on hold.
1. Press or the
Tran
soft key during a call. The call is placed on hold.
1. Press or the
Tran
soft key during a call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press .
3. Press or the
Tran
soft key when the second party answers.
To enable call forward:
Always Forward----
Incoming calls are forwarded unconditionally.
Busy Forward----
Incoming calls are forwarded if the phone is busy.
No Answer Forward----
Incoming calls are forwarded if not answered after a period of time.
1. Press the
Menu
soft key when the phone is idle, and then select
Features
->
Call Forward.
2. Select the desired forward type:
3. Enter the number you want to forward to. For
No Answer Forward,
press or to select the
ring time to wait before forwarding.
4. Press the
Save
soft key to accept the change.
1. Press the
Conf
soft key during an active call. The call is placed on hold.
2. Enter the number of the second party, and then press the
Send
soft key.
4. Press the
Cancel
soft key to disconnect all parties.
1. Press the
Menu
soft key when the phone is idle, and then select
Features
->
DSS Keys
.
2. Select the desired line key, and then press the
Enter
soft key.
4. Press the
Save
soft key to accept the change.
Press the speed dial key to dial out the preset number.
3. Select
Speed Dial
from the
Type
field, select the desired line from the
Account ID
field, and enter
the number in the
Value
field.
in the conference.
3. Press the
Conf
soft key again when the second party answers. All parties are now joined
2. Enter the number you want to transfer to, and then press .
3. Press or the
Tran
soft key when you hear the ring-back tone.
3. Press or the
Tran
soft key.
2. Enter the number you want to transfer to.
