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Advanced Call Features
37
Only one user can barge into an active call on the shared line at a time.
Before You Begin
There is at least one active call on the shared line.
Procedure
1.
Press
SCA
, and then select an active call.
2.
Select
BargeIn
to interrupt the active call.
Pulling a Shared Call on a Shared line
In SCA scenario, both you and other users can pull an existing call from another shared phone that is active or held.
Before You Begin
There is an active or held call on the shared line. Contact your system administrator for the call pull feature access
code.
Procedure
1.
Enter the call pull feature access code (for example, *11).
2.
Press OK, Speakerphone key or Off-hook key.
Voice Mail
Voice Mail feature allows you to leave voice mails for someone or listen to your voice mail messages on your IP
phones.
This feature is set up on the server-side and not all servers support this feature.
Topics
Setting the Voice Mail Code
If you want to connect to the message center, you need to set the voice mail code on your phone.
Procedure
1.
Navigate to
OK
>
Voice Mail
>
Set Voice Mail
.
2.
Select
Enabled
from the
Status
field.
3.
Enter voice mail code in the
Number
field.
4.
Select
OK
.
Leaving Voice Mails
You can leave a voice mail to someone who is busy or inconvenient to answer the call.
Procedure
1.
Follow the voice prompts to leave a voice mail.
2.
Hang up to complete the voice mail.
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