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Call Features

The DND icon

in the status bar indicates the DND mode is activated. You can press the

Line

soft key when the hand-

set is idle to check the line status.

Call Forward

You can enable call forward feature on a per-line basis. The handset will forward incoming calls of the line to another

party.

There are three forwarding types:

Always Forward

: Incoming calls are immediately forwarded. There is no prompts on the phone screen when the line

receives an incoming call. The incoming call is logged in the

Received Calls

list.

Busy Forward

: Incoming calls are forwarded when the line is busy.

No Answer Forward

: Incoming calls are forwarded if not answered after a period of time.

Topic

Forwarding Incoming Calls

Forwarding Incoming Calls

Procedure

Navigate to

Call Features

Call Forward

The phone screen displays the assigned incoming lines. The default incoming line is highlighted and followed by a

left arrow.

Select the desired line.

Select the desired forwarding type.

Select

Enabled

from the

Status

field.

Enter the destination number you want to forward incoming calls to in the

Target

field.

If you select the

No Answer Forward

, select the desired ring time to wait before forwarding from the

After Ring

Time

field.

Press

Save

The forward icon

in the status bar indicates call forward feature is enabled.

The incoming calls will be forwarded to the destination number according to your setting.

Note

Call forward feature may be overridden by the server settings. For more information, contact your system administrator.

Transferring Calls

During a call, you can transfer the call to another contact in one of three ways:

Blind Transfer

: Transfer a call directly to the third party without consulting.

Semi-Attended Transfer

: Transfer a call when receiving ringback.

Attended Transfer (Consultative Transfer)

: Transfer a call with prior consulting.

Topics

Performing a Blind Transfer

Performing a Semi-Attended/Attended Transfer

Содержание W60P Telesystem

Страница 1: ......

Страница 2: ...GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS...

Страница 3: ...1 92GHz to 1 93GHz frequency range Installation of this equipment is subject to notification and coordination with UTAM Any relocation of this equipment must be coordinated through and approved by UT...

Страница 4: ...WIKI http support yealink com for the latest firmware guides FAQ Product documents and more For better service we sincerely recommend you to use Yealink Ticketing system https ticket yealink com to s...

Страница 5: ...Public License GPL Yealink uses software under the specific terms of the GPL Please refer to the GPL for the exact terms and con ditions of the license The original GPL license source code of componen...

Страница 6: ...to Idle Screen 19 Screen and Icons 19 Idle Screen 19 Line Status Screen 20 Icons on the Idle Screen 20 Icons on the Calls Screen 21 Icons on the Line Status Screen 21 Call History Icons 21 Entering C...

Страница 7: ...etting the Eco Mode 33 Eco Mode 33 Setting the Eco Mode 33 Repeater Mode 33 Setting the Repeater Mode 34 Audio Settings 35 Adjusting the Volume 35 Adjusting the Audio Volume 35 Adjusting the Ringer Vo...

Страница 8: ...hing Among the Receiver Handsfree and Headset Modes 45 Changing the Default Outgoing Line 45 Placing Calls 45 Placing Internal Calls 46 Setting Auto Intercom 46 Placing an Internal Call 46 Placing an...

Страница 9: ...ard 55 Forwarding Incoming Calls 55 Transferring Calls 55 Performing a Blind Transfer 56 Performing a Semi Attended Attended Transfer 56 Conference Calls 56 Local Conference 56 Setting Up a Local Conf...

Страница 10: ...ng a Call on Public Hold 65 Placing a Call on Private Hold 65 Retrieving a Held Call Remotely on a Shared line 65 Barging In an Active Call on a Shared line 65 Pulling a Shared Call on a Shared line 6...

Страница 11: ...This guide mainly takes W56H as an example Due to different LCD specifications and parameters the graphics displayed on the W53H handset may be different Read the Yealink Products Regulatory Notices...

Страница 12: ...12 Yealink W53P W60P User Guide...

Страница 13: ...e W56H Handset Hardware W53H Handset Hardware Power LED Indicator on the Handset W60B Base Station Hardware After the base station starts up successfully and the handset is registered to the base stat...

Страница 14: ...Keys Access the function directly It depends on the operating situation 5 Message Key Accesses the voice mail or missed call 6 Speakerphone Key Switches among the receiver headset and handsfree modes...

Страница 15: ...edial calls list Places a call in receiver or headset mode 11 Keypad Provides digits letters and special characters 12 TRAN Key Transfers a call to another party 13 Mute Key Toggles mute feature on or...

Страница 16: ...dset on Long press on the idle screen to turn the handset off Cancels actions or ends a call Rejects an incoming call 10 Off hook Key Answers an incoming call Enters the redial calls list Places a cal...

Страница 17: ...se handset and line Intercom To make an internal call Voice Mail To set and view voice mail s Call Features To access the features of Call Forward Do Not Disturb Call Waiting Anon Call Rejection Anony...

Страница 18: ...he name of the associated menu appears on the top of the screen 3 Press OK to open the selected menu Note You can only access Status and Settings if the handset is not registered to a base station For...

Страница 19: ...ndix A Menu Structure Returning to Idle Screen Procedure 1 Long press the On hook key to quickly exit the menu and return to the idle screen Screen and Icons Before you use the phone you need to be fa...

Страница 20: ...par ticular moment Related Topics Icons on the Idle Screen Shortcuts Line Status Screen Press Line to enter the line status screen The line status screen is displayed as below l Outgoing Line Display...

Страница 21: ...ption Receiver Mode On Headset Mode On Handsfree Mode On Contact Call Hold Call Mute Conference Call Intercom Call Icons on the Line Status Screen Icon Description Call Forward Do Not Disturb DND Unas...

Страница 22: ...s options and press more times to highlight the desired character or number the available character under each key are displayed at the left bottom of the phone screen The following table describes ho...

Страница 23: ...Getting Started with Your Phone 23 Related Topics Setting the Input Modes Appendix B Input Modes and Characters...

Страница 24: ...24 Yealink W53P W60P User Guide...

Страница 25: ...ng the Handset Eco Mode Eco Mode Repeater Mode Turning Handset On The handset will be turned on automatically when the battery is inserted to the handset You can also turn the handset on manually Proc...

Страница 26: ...be activated and appear on the phone screen if the handset is idle for approximately 10 seconds Procedure 1 Navigate to OK Settings Display Screen Saver 2 Press Change Changing the Screen Brightness...

Страница 27: ...e Topics Setting the Time and Date Manually Changing the Time and Date Format Setting the Time and Date Manually If your phone cannot obtain the time and date automatically you can set the it manually...

Страница 28: ...date format 3 Press Change Shortcuts Shortcuts allow you to quickly and directly access the feature without scrolling through the menu when the phone is idle For example press the down navigation key...

Страница 29: ...avigate to OK Settings Shortcut 2 Select the desired shortcut and then press Change The feature currently assigned to the selected key is highlighted and followed by a left arrow 3 Select the desired...

Страница 30: ...Station to Connect Renaming the Base Station Registering a Handset to a Base Station Before You Begin When the phone prompts Unregistered long press on the base station till the registration LED flash...

Страница 31: ...nd followed by a left arrow 3 Select the desired handset and then press OK The phone screen prompts you whether to deregister the handset 4 Press Yes Selecting a Base Station to Connect One handset ca...

Страница 32: ...lent Mode Procedure 1 Long press the key until the phone prompts All Ring Tones On Locating a Handset You can locate a misplaced registered handset using the base station Before You Begin Make sure th...

Страница 33: ...the handsets registered to the base station The color of the signal strength indicator on the idle screen will change from white to green Eco Mode Eco mode greatly reduces the transmission power and...

Страница 34: ...at the same time Procedure 1 Navigate to OK Settings System Settings Repeater Mode 2 Select a desired repeater mode and press OK The phone prompts whether to reboot the base station 3 Press Yes The ba...

Страница 35: ...key to adjust the audio volume Related Topics Setting the Ring Tone for the External Calls Setting the Ring Tone for the Internal Calls Adjusting the Ringer Volume When the phone is idle or ringing y...

Страница 36: ...set which inform you of different actions and states You can con figure the following advisory tones independently l Keypad Tone plays when you press any key on the keypad l Confirmation plays when a...

Страница 37: ...ontacts Searching for Contacts Adding Contacts You can add 100 contacts to your local directory Procedure 1 Navigate to OK Directory 2 Press Options and then select New Contact 3 Enter the name and th...

Страница 38: ...you are looking for in the search field The contacts will be displayed in the result list Shared Directory All handsets that are registered on the same base station can share the contacts with each ot...

Страница 39: ...avigate to OK Directory Shared Directory 2 Highlight a contact and then press Options 3 Select Delete The phone prompts whether to delete the contact 4 Press Yes to delete Related Topic Deleting All S...

Страница 40: ...ed number and press OK Related Topic Searching for Shared Directory Contacts Blacklist Incoming calls from the blacklist contacts are rejected automatically You can store 30 contacts in the blacklist...

Страница 41: ...by your system administrator you can access your corporate dir ectory directly from your phone You can simply dial a contact from the corporate directory You can also search for a contact or add conta...

Страница 42: ...ctory even if your system administrator deletes this contact from the remote phone book Procedure 1 Navigate to OK Directory Remote Directory 2 Select the desired remote phone book 3 Highlight the des...

Страница 43: ...screen Adding a History Record to Local Directory You can add a history record to the local directory Procedure 1 Press History The phone screen displays all call records 2 Highlight the desired entr...

Страница 44: ...Records Deleting a Call Record Procedure 1 Press History The phone displays all call records 2 Highlight the desired entry and then press Options Delete Deleting All Call Records Procedure 1 Press His...

Страница 45: ...ssign one or more outgoing lines for the handset Only the outgoing line s assigned by your system administrator can be used to place calls When multiple outgoing lines are assigned to the handset the...

Страница 46: ...uring an External Call Setting Auto Intercom The following types of auto intercom feature are available l On Beep On The handset answers an internal intercom call automatically and plays a warning ton...

Страница 47: ...d 2 Press OK Speakerphone key or Off hook Key to dial out Tip You can make an IP call by directly dialing the IP address of any IP phone For example you can enter 192 168 1 15 to dial the IP 192 168 1...

Страница 48: ...t key A maximum of 8 speed dial numbers are allowed Before You Begin The assigned number should exist in the directory Procedure 1 Navigate to OK Settings Telephony Speed Dial The phone screen display...

Страница 49: ...led Number Adding a Dialed Number to Local Directory Deleting a Redial Record Deleting All Redial Records Redialing a Previously Dialed Number Procedure 1 Press the Off hook key when the handset is id...

Страница 50: ...ecords 3 Press Yes Placing an Anonymous Call You can place a call to someone without revealing your identification by blocking your name or phone number from being displayed to the recipient Note Anon...

Страница 51: ...n a Call Answering a Call Automatically Assigning Incoming Lines to the Handset You can assign one or more incoming lines for the handset The handset can only receive incoming calls of the assigned in...

Страница 52: ...t calls during a call You can also set the phone to play a warning tone when the new incoming call arrives Procedure 1 Navigate to OK Call Features Call Waiting 2 Select Enabled from the Status field...

Страница 53: ...ne is high lighted and followed by a left arrow 2 Select the desired line 3 Select Enabled from the Status field 4 Press Save When the caller has anonymous call feature enabled and places a call to yo...

Страница 54: ...ve press the Swap soft key l Press the up or down navigation key Do Not Disturb DND DND enables your phone to reject all incoming calls automatically when you do not want to be interrupted You can ena...

Страница 55: ...g line is highlighted and followed by a left arrow 2 Select the desired line 3 Select the desired forwarding type 4 Select Enabled from the Status field 5 Enter the destination number you want to forw...

Страница 56: ...o finish a semi attended transfer l After the contact answers the call press the TRAN key or Transfer to finish an attended transfer consultative transfer Conference Calls The Yealink IP phones suppor...

Страница 57: ...cept you Procedure 1 Press the MUTE key to mute the conference 2 Press the MUTE key again to unmute the conference Ending a Conference Call Procedure 1 The conference initiator presses the On hook key...

Страница 58: ...The con ference call will only be held when all parties in the conference call place themselves on hold Ending a Conference Call Procedure 1 The conference initiator presses the On hook key or End If...

Страница 59: ...has set a listening paging group for you and then you can receive a paging call when the phone is idle The paging call is automatically answered on your phone When there is a voice call or a paging ca...

Страница 60: ...60 Yealink W53P W60P User Guide...

Страница 61: ...d parking lot through a blind transfer For some servers the system will return a specific retrieve park number park retrieve code from which the call can be retrieved after parking suc cessfully Note...

Страница 62: ...mple 4606 on any phone Related Topic Retrieving a Call with a Retrieve Key Parking or Retrieving a Call in the Transfer Mode Your system administrator has set the Transfer mode in which you can park a...

Страница 63: ...ss OK Retrieving a Parked Call using a Retrieve Key Before You Begin 1 There is a call parked on the extension or the shared parking lot 2 You need to set a Retrieve key 3 Your system administrator ha...

Страница 64: ...The shared line is dialing in conversation or placed on private hold Flashing The shared line receives an incoming call or is placed on public hold Placing Calls on a Shared Line You can have one or...

Страница 65: ...all remotely from other user s phone Before You Begin There is at least one call placed on public hold on the shared line Procedure 1 Press SCA and then select the held call 2 Press Resume Barging In...

Страница 66: ...Enter voice mail code in the Number field 5 Press OK Setting a Voice Mail Key for a Specific Line You can set digit key 1 as a voice mail key for a specific line When the handset is idle you can long...

Страница 67: ...res 67 Tip If you have set a voice mail key you can long press the Voice Mail key to access the voice mail of a specified line Related Topics Setting the Voice Mail Code Setting a Voice Mail Key for a...

Страница 68: ...68 Yealink W53P W60P User Guide...

Страница 69: ...tion to refresh the settings Procedure 1 Navigate to OK Settings System Settings Base Restart 2 Enter the system PIN default 0000 and then press Done After the above steps the registration LED and net...

Страница 70: ...andset Resetting handset will not overwrite the set tings of the directory call history voice mail and the handset registration But other customized settings on the hand set will be reset to factory a...

Страница 71: ...Appendix 71 Appendix Topics Appendix A Menu Structure Appendix B Input Modes and Characters Appendix A Menu Structure...

Страница 72: ...F3 de f3 D E F3 d e f3 3 3 GHIghi4 4 GHI4 ghi4 4 G HI 4 g hi 4 GHI 4 ghi 4 4 4 JKLjkl5 5 JKL5 Jkl5 5 JKL5 jkl5 JKL 5 jkl 5 5 5 MNOmno 6 6 MNO 6 mno6 6 MN O 6 mn o 6 MN O 6 mn o 6 6 6 PQRSpqrs 7 7 PQRS...

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