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QUICK REFERENCE GUIDE

 • 

Yealink W59R

04.29.2022 2

Redial

 

•   Press 

 to display the last 20 numbers 

dialed.

 

•   Scroll to selected entry and then press  .

CUSTOMIZING YOUR PHONE

Setting Ring Tones

 

•   Press  the 

OK

 key 

 to enter the main 

menu and then select 

Settings > Audio > 

Ring Tones > Melodies

.

 

•   Press 

 to highlight the 

Intercom 

Call

 option or the desired line.

 

•   Press 

 to select the desired ring 

tone.

 

•   Press  the 

Save

 soft key to accept the 

change.

Adding a Contact

 

•   Press  the 

OK

 key 

 to enter the main 

menu, then select 

Directory

.

 

•   Press  the 

Options

 soft key, then select 

New 

Contact

.

 

•   Enter the desired values in the 

Name

 and 

Number

 fields.

 

•   Press  the 

Save

 soft key to accept the 

change.

Editing a Contact

 

•   Press  the 

OK

 key 

 to enter the main 

menu, then select 

Directory

.

 

•   Press 

 to highlight the desired 

entry.

 

•   Press  the 

Options

 soft key, then select 

Edit

.

 

•   Edit the value you wish to change.

 

•   Press  the 

Save

 soft key to accept the 

change.

Deleting a Contact

 

•   Press  the 

OK

 key 

 to enter the main 

menu, then select 

Directory

.

 

•   Press 

 to highlight the desired 

entry.

 

•   Press  the 

Options

 soft key, then select 

Delete 

to delete the selected entry.

Shortcuts

 

   Press the left soft key to access the call 

history.

 

  

Press the right soft key to check the line 

status.

 

  

Press   to place an internal call.

 

  

Press   to decrease the ringer volume.

 

  

Press 

 to increase the ringer volume.

 

  

Press   to access the directory.

Central Notification Contact Information Needed | 

Per FCC reculations, your HPBX system is configured to notify a central location 

on-site or off-site contact where someone is likely to see or hear the notification whenever a call is placed to a 911 operator. Relevant 

FCC Rules require operators and managers of the HPBX system to designate a contact that will be notified if a 911 call is placed from 

one of the users’ MLTS phones. It is your responsibility to provide Metronet with the relevant contact information in the Metronet Admin 

CommPortal. We would be pleased to assist you if you do not know how to identify such a contact. Please contact us by email at 

[email protected]

 or phone at (855) 769-0936 if you need assistance.

Notify Metronet if You Move Your Phone | 

The location and address associated with a phone is the location and address identified 

on the initial service order when your HPBX service was installed. If you move your phone to a location or address that is different 

than that identified in the initial service order, 911 calls will appear to 911 emergency service operations to be coming from the address 

identified in the service order and not the new location or address. Your organization is responsible for managing and updating any 

changes to the location and address of the phone with dispatchable location information after the initial installation of your HPBX 

service. Dispatchable location information should include the validated street address where the phone is located and any adequately 

identify the location of the caller. In the event that you change the location of your phone, you can log on to the E911 Management 

Portal at 

https://e911.metronetinc.com

 to update the “Detailed Location for 911.” You may also update the location of your phone by 

contacting Metronet Business Customer Service at (855) 769-0936. Updates may take 1-2 business days to process. Failure to update 

the location of the phone with dispatchable location information means that emergency responders may not have information to locate 

the caller quickly and accurately.

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