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Yealink T57W 

User Guide

Table of Contents

Dialing ............................................................................................................. 2

Dial phone number or extension ......................................................... 2

Your Phone Calling Features .................................................................... 2

Basics .......................................................................................................... 2

Change Views ...................................................................................... 2
End Calls ................................................................................................ 2
Hold Calls .............................................................................................. 2
Transfer Calls ........................................................................................ 2
Transfer Call Direct to Voicemail ..................................................... 2
Conference Calls ..................................................................................3
Forward Calls ........................................................................................3
Intercom ..................................................................................................3
Do Not Disturb ......................................................................................3
Menu ........................................................................................................3
Redial .......................................................................................................3
Park and Unpark Calls (If Enabled) ..................................................4

Broadcast Paging and  
Intercom Features ....................................................................................4

Broadcast Paging .................................................................................4
Intercom ..................................................................................................4

Viewing Recent Calls ...............................................................................4

View Recent Calls List .........................................................................4

Directory .....................................................................................................4

View Organization Directory .............................................................4

Busy Lamp Field (BLF) .............................................................................4

View Phone Status ...............................................................................4
Speed Dial ..............................................................................................4
Intercept Call Ringing to BLF ............................................................4
Transfer Call to BLF .............................................................................4
Speed Dial Keys .................................................................................. 5
Line Appearances ............................................................................... 5

Contact Center Call Queues................................................................. 5

Log In to a Call Queue ....................................................................... 5

Log Out of a Call Queue .................................................................... 5
Change Your Agent State to Unavailable While Logged In ..... 5
After Ending a Call .............................................................................. 5

Hoteling ...................................................................................................... 5

Log In to an Open Desk Phone ....................................................... 5
Log Out of an Open Desk Phone  .................................................. 5

Additional Phone Features ................................................................... 6

Muting the Microphone ..................................................................... 6
Change Volume ................................................................................... 6
Change Ringtone ................................................................................ 6
Access Voice Messages .................................................................... 6

Call Forwarding ........................................................................................ 6

Activate Call Forwarding ................................................................... 6
Deactivate Call Forwarding .............................................................. 6

Call Waiting ................................................................................................7

Activate Call Waiting for All Calls .....................................................7
Deactivate Call Waiting for All Calls ................................................7
Cancel Call Waiting for a Single Call ...............................................7

Speed Dial 8 (1-digit codes) ...................................................................7

Set Up/Update Speed Dial 8 (1-Digit Codes) ................................7
Place Call Using Speed Dial 8 ..........................................................7

Speed Dial 100 (If Enabled) ....................................................................7

Set Up/Update Speed Dial 100 (2-Digit Codes) ...........................7
Place Call Using Speed Dial 100 ......................................................7

Initial Voicemail Set Up .......................................................................... 8
Access Voicemail and Voice Portal .................................................... 8

From Your Own Phone ....................................................................... 8
From Another Phone Within Your Group ...................................... 8
From a Phone Outside of Your Group ........................................... 8

Voice Messaging Main Menu .................................................................... 9

“Play Message” options ......................................................................... 9

Voice Portal Main Menu ............................................................................. 9

Yealink-T54W-230104-UG

TelNet Worldwide, Inc.  •  telnetww.com  •  (800) 508-1254

Содержание T57W

Страница 1: ...able While Logged In 5 After Ending a Call 5 Hoteling 5 Log In to an Open Desk Phone 5 Log Out of an Open Desk Phone 5 Additional Phone Features 6 Muting the Microphone 6 Change Volume 6 Change Ringto...

Страница 2: ...the handset or press Or press End Call For multiple calls press End Call to hang up active call and then press corresponding line key to resume held call Hold Calls While on an active call press the H...

Страница 3: ...rwarding Always 1 Press Forward Call Forwarding No Answer 1 Press Menu navigate to Features Call Forward select No Answer Forward 2 Select options to enable enter number and specify number of rings Mo...

Страница 4: ...ace a call to that phone Intercept Call Ringing to BLF 1 While BLF is blinking on an incoming call simply press BLF key to intercept or pickup that call Transfer Call to BLF Park and Unpark Calls If E...

Страница 5: ...our Agent State to Unavailable While Logged In 1 Press the Unavail softkey and enter the unavailable code 2 Press the Back button 3 An X will appear next to your lines 4 Contact Center calls will not...

Страница 6: ...when calls go unanswered As part of your business continuity plan have Call Forwarding Not Reachable feature set to automatically forward all calls if something prevents calls from completing e g pow...

Страница 7: ...will be back on for the next phone call Speed Dial 8 1 digit codes Set up and update 1 digit speed dial codes for frequently dialed numbers Set Up Update Speed Dial 8 1 Digit Codes 1 Dial 74 and liste...

Страница 8: ...our Voicemail is setup and ready for use NOTE Your voicemail passcode must be 6 digits in length and cannot be your phone number Do not use weak passcodes e g not sequential or repeating digits Access...

Страница 9: ...enu Voice Portal Main Menu Repeat Menu Voice Portal Main Menu 1 Access Voice Mailbox 3 Greetings Menu Record Name 4 Change Hoteling 5 Change Passcode 6 Exit Repeat Play Message options While listening...

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