| Operating Calls |
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Forwarding Incoming Calls if Unanswered
You can configure the forwarded destination if the incoming call is not answered.
Procedure
1.
Go to >
Settings
>
Calling
>
If unanswered
.
2.
Select a desired forwarded destination:
• Select
Voicemail
directly.
• Select
Contact or number
, add the target contact.
Related tasks
Forwarding All Incoming Calls to Delegates
Synchronizing Incoming Calls to the Specified Contact/Delegates
You can synchronize incoming calls to a specified contact or delegates so that you and they can receive
the incoming calls simultaneously.
Procedure
1.
Go to >
Settings
>
Calling
>
Also ring
.
2.
Select
Contact or number
, add the target contact.
The target member and you will receive the incoming calls simultaneously.
Parking and Retrieving Calls on the Teams Server
Call park and retrieve feature allows a user to place a call on hold in the Teams service in the cloud. When
a call is parked, the service generates a unique code for call retrieval. The user who parked the call or
someone else can use that code to retrieve the call.
About this task
If the call park and retrieve feature is not available, contact your administrator for more information.
•
•
Parking Teams Calls
If you want to receive the call on a mobile device instead of the desk phone for convenience or if the caller
wants someone else to answer the call, you can park the call on the Teams server. When a call is parked,
you can use the code to retrieve the call on another device.
About this task
If the parked call is not retrieved within five minutes, you will receive a ringback.
Procedure
During a call, go to
>
Park Call
.
The call is parked and the code to retrieve the call is displayed on the phone.
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