model no. 060-3864-2 | contact us: 1.866.523.5218
19
model no. 060-3864-2 | contact us: 1.866.523.5218
if you have any problem with this Yardworks tool, please contact our toll-free helpline at
1.866.523.5218.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Abnormal
noise.
foreign objects on the
dethatcher cylinder are hitting
the dethatcher.
1. Switch off the dethatcher,
remove the power cord from the
outlet and wait until the cylinder
has stopped rotating.
2. Remove foreign objects.
3. Check the dethatcher
immediately.
Clattering
in the unit.
Whistling
sound.
foreign objects blocking the
dethatching cylinder.
Whistling
sound.
belt slipping.
Contact an authorized service
centre.
Motor will not
start.
faulty cable. the conductor
cross-section of the extension
cable may be too low.
Contact your electrician.
the
dethatcher is
hard to push.
blocked by foreign objects.
1. Switch off the motor, remove
the plug from the socket and wait
until the dethatcher has stopped
rotating.
2. Remove the foreign objects.
3. After approximately one
minute, switch on the dethatcher.
the grass is too tall.
Mow the lawn before dethatching.
Dethatching
results are not
satisfactory.
Spring tine wear.
Adjust the dethatcher cylinder.
belt faulty.
Contact an authorized service
centre.
lawn has grown too tall.
Mow the lawn before using the
dethatcher.
Troubleshooting
