120v
LITHIUM-ION
TM
6
7
WARRANTY
Three- Year Warranty on 120vRX Battery Pack and Charger
FOR THREE YEARS from the date of original retail purchase, the Yard Force 120vRX battery pack and
charger are warranted against defects in material workmanship. Defective product will receive free repair.
Commercial use voids the warranty. This warranty does not cover accidental damage, unreasonable use,
normal wear and tear, neglect or non-compliance with the Operating, Safety and Maintenance Instruc-
tions.
All service, outside of normal maintenance as described in this manual, must be done by an authorized
service technician. Any unauthorized service or changes to the original configuration of this product
will void the warranty. All parts and accessories used on and with this product must be manufactured
and/or authorized by Merotec Inc., a SUMEC company. Warranty coverage is only provided on products
purchased from authorized Yard Force retailers. Warranty only applies to products purchased and oper-
ated in the USA. Any product purchased or operated outside of the USA is not covered by any warranty.
Service and Warranty Claims Process
Contact the Yard Force Support Center toll-free at
(866) 902-9690 Monday-Friday between 8:30 AM
and 5:00 PM Eastern Time
for service and warranty support.
Yard Force Service Support agents can help you troubleshoot problems over the phone to get you back
up and running as quickly as possible. In the situation where service or warranty inspection is needed,
please follow these steps:
1. Call Yard Force at
(866) 902-9690 Monday-Friday between 8:30 AM and 5:00 PM Eastern Time
.
2. Send in proof-of-purchase and serial number (if applicable) to confirm warranty Coverage as directed
by Yard Force.
3. If service or a warranty evaluation is requested, Yard Force will provide an RGA number that should be
used in all communications with Yard Force and is required to be indicated on the product itself and on
the outside of the box.
4. All shipments to Yard Force must have an RGA number. Any shipment received that does not have an
RGA number clearly marked on the outside of the box will be refused.
5. All shipments must be sent pre-paid, Yard Force does not pay for any shipping costs for service or
warranty evaluation. Yard Force is not responsible for any packages that are lost by carrier. We recom-
mend that shipments are made by a carrier that provides tracking and delivery confirmation.
For more information or to ask questions, please call toll-free
(866) 902-9690 Monday-Friday between
8:30 AM and 5:00 PM Eastern Time
.
SAVE THESE INSTRUCTIONS
TROUBLE SHOOTING
Symptom
Cause
Corrective Measure
Battery pack can not be
charged
Battery not (properly) inserted
Properly insert battery into battery
charger till the locking
mechanism clicks
Battery contacts contaminated
Clean the battery contacts or replace
the battery
Battery pack defective
Replace the battery
Charger no response when
power on
Mains plug of battery charger not
plugged in (properly)
Insert mains plug (fully) into the
socket outlet
Socket outlet, mains cable or
battery charger defective
Check the mains voltage; have the
battery charger checked by
an authorised after-sales service
agent for Bosch power tools
If you are unable to resolve the problem using the troubleshooting guide then please call the Yard Force
Customer Care Center at 866-902-9690 immediately.
