TROUBLESHOOTING
10
En
No sound
The iPod is not connected to the
transmitter firmly.
Connect the iPod firmly.
Earphones are connected.
Remove the earphones.
Distance between the unit and the iPod is
too far.
Move the transmitter closer to the unit.
The battery of the iPod is low.
Charge the iPod.
The iPod software version has not been
updated.
Download the latest iTunes software to
update the iPod software version to the
latest.
The iPod is in the process of connecting
with the unit.
Please wait for a while.
The unit and transmitter are not
connected since they are set to different
groups.
Set both the unit and transmitter to the same
group (
The unit is connected to another unit.
Select a different group by changing the
group setting of the unit and transmitter
(
Cannot change the volume
by changing the volume of
the iPod.
– The iPod is not supported by this unit.
– The iPod is not connected correctly.
– The iPod software version is out of
date.
– The transmitter is connected to several
units.
– Use the supported iPod.
– Connect the iPod firmly.
– Update the iPod software version to the
latest.
If the problem cannot be solved, even the
latest software, reset the iPod.
– Change the group setting (
P. 7).
The iPod display does not
change by pressing the
remote control volume keys.
Suddenly the speaker
produces sound even though
an iPod is not connected.
The unit is connected to another
transmitter.
Change the group setting (
Transmitted sound is cut.
(Status indicator of
transmitter flashes green and
iPod indicator of
SOURCE
on unit flashes.)
The signal from the transmitter is
blocked by your body or metallic objects,
etc.
Change the way of holding, the orientation,
or the position of the transmitter to avoid
your body or metallic objects blocking the
signal.
There is a device (microwave oven,
wireless LAN, cordless telephone, etc.)
outputting signals in the 2.4 GHz
frequency band nearby.
Place the unit away from these devices, or
turn them off. If the device is IEEE802.11n-
compliant, change the channel setting of the
device so as not to affect the unit.
If noise occurs at the same frequency the
transmitter is using, the unit will search
and move to another (unused) frequency,
which may cause sound to be cut.
This is not malfunction. If cut occurs
frequently, relocate the unit.
Radio reception
Problem
Cause
Solution
Too much noise during
stereo broadcast.
The FM antenna may be connected
improperly.
Make sure the FM antenna is connected
properly (
The radio station you selected may be far
from your area, or the radio wave
reception is weak in your area.
Try manual tuning to improve the signal
quality (
P. 8) or use a multi-channel
outdoor antenna.
Even with an outdoor
antenna, radio wave
reception is weak. (Sound is
distorted.)
Multipath reflection or other radio
interferences may have occurred.
Change the height, direction, or placement
of the antenna.
Problem
Cause
Solution
