112
En
TROUBLESHOOTING
■
Tuner
■
XM Satellite Radio (U.S.A. and Canada models only)
If an operation takes longer than usual or an error occurs, one of the following messages may appear in the front panel
display. In this case, read the cause and follow the corresponding remedies.
Problem
Cause
Remedy
See
page
FM
FM stereo reception is
noisy.
The characteristics of FM stereo
broadcasts may cause this problem
when the transmitter is too far away or
the antenna input is poor.
Check the antenna connections.
Try using a high-quality directional FM
antenna.
—
Use the manual tuning method.
There is distortion, and
clear reception cannot
be obtained even with a
good FM antenna.
There is multi-path interference.
Adjust the antenna position to eliminate
multi-path interference.
—
The desired station
cannot be tuned into
with the automatic
tuning method.
The signal is too weak.
Use a high-quality directional FM antenna.
—
Use the manual tuning method.
Previously preset
stations can no longer
be tuned into.
This unit has been disconnected for a
long period.
Set preset stations.
AM
The desired station
cannot be tuned into
with the automatic
tuning method.
The signal is weak or the antenna
connections are loose.
Tighten the AM loop antenna connections
and orient it for the best reception.
—
Use the manual tuning method.
There are continuous
crackling and hissing
noises.
Noises result from lightning,
fluorescent lamps, motors, thermostats
and other electrical equipment.
Use an outdoor antenna and a ground wire.
This will help somewhat, but it is difficult to
eliminate all noise.
—
There are buzzing and
whining noises.
A TV set is being used nearby.
Move this unit away from the TV set.
—
Status message
Cause
Remedy
See
page
CHECK ANTENNA
XM Passport and XM Passport Home
Dock are not connected to the XM jack of
this unit or does not work properly.
Check XM Passport and XM Passport Home Dock
connections and orient them for the best reception
level.
UPDATING
The XM user encryption code is being
updated.
Wait until the encryption code is updated.
—
NO SIGNAL
The signal is too weak.
Adjust the orientation of the XM Passport System for
the best reception level.
LOADING
It takes longer than four seconds for audio
or text data to be decoded.
Wait until the decoding process has finished.
—
OFF AIR
The XM Satellite Radio channel you
selected is not currently broadcasting any
signals.
Check the channel number again or select another
XM Satellite Radio channel.
—
<XM> - - -
The Channel Station ID (SID) is no longer
available.
- - - / - - -
No artist name or song title is available.
<CAT> - - -
No channels are available for the selected
category.
Select another channel category by pressing
CATEGORY on the front panel (or A-E/CAT.
j
/
i
on
the remote control) repeatedly.