119
En
TROUBLESHOOTING
ADDITIONAL
INF
O
RMA
T
IO
N
English
■
Remote control
■
HDMI
Problem
Cause
Remedy
See
page
The remote control
does not work or
function properly.
Wrong distance or angle.
The remote control will function within a maximum
range of 6 m and no more than 30 degrees off-axis
from the front panel.
Direct sunlight or lighting (from an
inverter type of fluorescent lamp, etc.) is
striking the remote control sensor of this
unit.
Reposition this unit.
—
The batteries are weak.
Replace all batteries.
The operation mode selector is set
incorrectly.
Set the operation mode selector correctly.
When operating this unit, set it to the AMP position.
When operating the component selected by the input
selector button, set it to the SOURCE position.
When operating the TV set in the DTV or PHONO
area, set it to the TV position.
—
The remote control code was not correctly
set.
Set the remote control code correctly using
“LIST OF REMOTE CONTROL CODES” at the end
of this manual.
Try setting another code of the same manufacturer
using “LIST OF REMOTE CONTROL CODES” at
the end of this manual.
The library code of the remote control and
the remote control ID of this unit do not
match.
Match the remote control ID of this unit with the
corresponding remote control library code.
Even if the remote control code is
correctly set, there are some models that
do not respond to the remote control.
Program the necessary functions independently into
the programmable buttons using the Learn feature.
The remote control
does not learn new
functions.
The batteries of this remote control and/or
the other remote control are too weak.
Replace the batteries.
The distance between the two remote
controls is too much or too little.
Place the remote controls at the proper distance.
The signal coding or modulation of the
other remote control is not compatible
with this remote control.
Learning is not possible.
—
Memory capacity is full.
Delete other unnecessary functions to make room for
the new functions.
Error message
Cause
Remedy
See
page
DEVICE OVER
The number of the connected HDMI
components is over the limit.
Reduce the number of the connected HDMI
components.
—
HDCP ERROR
HDCP authentication failed.
Check that the connected HDMI components support
the HDCP copy protection standards.
—