50
M. Troubleshooting
E-Bike Systems
Symptom
Check
Action
Pedaling is difficult.
Is the display
unit’s power on?
Press the power switch on
the display unit to turn the
power on.
Is the battery
pack installed?
Install a charged battery
pack.
Is the battery
pack charged?
Charge the battery pack.
Has the bicycle
remained
stationary for 5
minutes or
longer?
Turn the power on again.
Are you riding
on a long
inclined road or
carrying a heavy
load during
summertime?
This is not a malfunction. It
is a safeguard engaged
when the temperature of
the battery pack or the
Drive Unit is too high.
Power assist will be
restored once the
temperature of the battery
pack or the Drive Unit has
decreased. Also, you can
make this less likely to
occur by shifting to a lower
gear than you would
usually use (for example,
by shifting from second to
first gear).
Is the air
temperature low
(roughly 50 °F
(10 °C) or
below)?
During the wintertime,
store the battery pack
indoors before use.
Are you
charging the
battery pack
while it is
mounted on the
bicycle?
Stop charging the battery
pack.
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