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Bluetooth
Troubleshooting
Problem
Cause
Solution
Cannot make this unit
pair with the connection
device, or cannot
establish a connection.
A pairing operation was not done within about 5 minutes
after pressing and holding (
Bluetooth
).
Perform the pairing operation within about 5 minutes on the
connection device. (
The connection device does not support A2DP.
Pair with a device that supports A2DP.
There is a device (microwave oven, wireless LAN, etc.) that
outputs signals in the 2.4 GHz frequency band nearby.
Place this unit apart from such devices.
Another device is already connected to this unit.
Disable the current
Bluetooth
connection. (
The pairing information is stored on the connection device
but has been deleted from this unit.
Delete the pairing information on the connection device,
and then pair with this unit again. (
The
Bluetooth
function is disabled on the connection device. Enable the
Bluetooth
function on the connection device.
This unit has not been registered to the
Bluetooth
device list
on the connection device.
Perform the pairing operation again. (
No sound is produced or
the sound is interrupted
during playback.
The
Bluetooth
connection of this unit and the connection
device has been disabled.
Reestablish a
Bluetooth
connection. (
There is a device (microwave oven, wireless LAN, etc.) that
outputs signals in the 2.4 GHz frequency band nearby.
Place this unit apart from such devices.
This unit is not set as an output destination on the
connection device.
Set this unit as an output destination on the connection
device.