123
En
TROUBLESHOOTING
A
DDITIONA
L
INF
O
R
M
A
T
IO
N
Problem
Cause
Remedy
See
page
No picture.
The output and input for the picture are
connected to different types of video
jacks.
Set “V CONV.” to “ON” or connect your source
components in the same way as you connect your
video monitor to this unit.
96
Non-standard video signals are input.
Short message
displays do not
appears in the video
monitor.
“SHORT MESSAGE” is set to “OFF”.
Set “SHORT MESSAGE” to “ON”.
97
“GRAY BACK” is set to “OFF”.
Set “GRAY BACK” to “AUTO”.
96
“V CONV.” is set to “OFF”.
Set “V CONV.” to “ON”.
96
The signals input at the HDMI IN1 or
HDMI IN2 jack are being output at the
HDMI OUT jack.
Video signals in the progressive format or
HDTV video signals are input.
The sound suddenly
goes off.
The protection circuitry has been activated
because of a short circuit, etc.
Check that the speaker impedance setting is correct.
29, 118
Check that the speaker wires are not touching each
other and then turn this unit back on.
—
The sleep timer has turned off this unit.
Turn on this unit, and play the source again.
—
The sound is muted.
Press MUTE or /– on the remote control
to resume audio output.
40
Sound is heard from
the speaker on one
side only.
Incorrect cable connections.
Connect the cables properly. If the problem persists,
the cables may be defective.
13
Incorrect settings in “SP LEVEL”.
Adjust the “SP LEVEL” settings.
89
Only the center
speaker outputs
substantial sound.
When playing a monaural source with a
CINEMA DSP program, the source signal
is directed to the center channel, and the
front and surround speakers output effect
sounds.
No sound is heard
from the center
speaker.
“CENTER SP” in “SET MENU” is set to
“NONE”.
Set “CENTER SP” to “SML” or “LRG”.
87
One of the HiFi DSP programs (except for
“7ch Stereo”) has been selected.
Try another sound field program.
44
No sound from the
presence speakers.
The sound field programs are turned off.
Press STRAIGHT to turn them on.
48
You are using a source or program
combination that does not output sound
from all channels.
Try another sound field program.
37
No sound is heard
from the surround
speakers.
“SUR. L/R SP” in “SET MENU” is set to
“NONE”.
Set “SUR. L/R SP” to “SML” or “LRG”.
87
This unit is in the “STRAIGHT” mode
and a monaural source is being played
back.
Press STRAIGHT on the front panel so that
“STRAIGHT” disappears from the front panel
display.
48
No sound is heard
from the surround
back speakers.
“SUR. L/R SP” in “SET MENU” is set to
“NONE” and “SB L/R SP” is
automatically set to “NONE”.
Set “SUR. L/R SP” and “SB L/R SP” to a setting
other than “NONE”.
87
“SB L/R SP” in “SET MENU” is set to
“NONE”.
Set “SB L/R SP” to a setting other than “NONE”.
88
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