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WARRANTY QUESTIONS AND ANSWERS
Q. What costs are my responsibility during the
warranty period?
A. The customer’s responsibility includes all costs
of normal maintenance service, non-warranty
repairs, accident damages, as well as oil and
spark plugs.
Q. What are some examples of “abnormal” strain,
neglect, or abuse?
A. These terms are general and overlap each
other in areas. Specific examples include:
Running the machine out of oil; lack of proper
maintenance; operating the machine with a
broken or damaged part which causes anoth-
er part to fail; and so on. If you have any spe-
cific questions on operation or maintenance,
please contact your dealer for advice.
Q. Does the warranty cover incidental costs such
as transportation due to a failure?
A. No. The warranty is limited to repair of the
machine itself.
Q. May I perform any or all of the recommended
maintenance shown in the Owner’s Manual
instead of having the dealer do them?
A. Yes, if you are a qualified mechanic and follow
the procedures specified in the Owner’s and
Service Manual. We do recommend, however,
that items requiring special tools or equipment
be done by a Yamaha generator dealer.
Q. Will the warranty be void or cancelled if I do not
operate or maintain my new Yamaha exactly as
specified in the Owner’s Manual?
A. No. The warranty on a new Yamaha cannot be
“voided” or “cancelled.”
However, if a particular failure is caused by
operation or maintenance other than as
shown in the Owner’s Manual, that failure
may not be covered under warranty.
Q. What responsibility does my dealer have under
this warranty?
A. Each Yamaha generator dealer is expected to:
1.
Check the operation of the generator
before sale.
2. Explain the operation, maintenance, and
warranty requirements to your satisfaction
at the time of sale, and upon your request
at any later date.
In addition, each Yamaha generator dealer is
held responsible for his setup, service and war-
ranty repair work.
Q. Is the warranty transferable to second owners?
A.
Yes. The remainder of the existing warranty
can be transfered upon request.
The unit has to be inspected and reregistered
by an authorized Yamaha generator dealer for
the policy to remain effective.
CUSTOMER SERVICE
If your machine requires warranty service, you
must take it to any authorized Yamaha generator
dealer within the continental United States. Be sure
to bring your warranty registration identification or
other valid proof of the original date of purchase. If
a question or problem arises regarding warranty,
first contact the owner of the dealership. Since all
warranty matters are handled at the dealer level,
this person is in the best position to help you. If you
are still not satisfied and require additional assis-
tance, please write:
YAMAHA MOTOR CORPORATION U.S.A.
CUSTOMER RELATIONS DEPARTMENT
P.O. BOX 6555
Cypress, California 90630
CHANGE OF ADDRESS
The federal government requires each manufactur-
er to maintain a complete, up-to-date list of all first
purchasers against the possibility of a safety-relat-
ed defect and recall. This list is compiled from the
purchase registrations sent to Yamaha Motor
Corporation, U.S.A. by the selling dealer at the time
of your purchase. If you should move after you have
purchased your new generator, please advise us of
your new address by sending a postcard listing
your Yamaha model name, engine number, dealer
number (or dealer’s name) as it is shown on your
warranty identification, your name and new mailing
address. Mail to:
YAMAHA MOTOR CORPORATION, U.S.A.
WARRANTY DEPARTMENT
P.O. Box 6555
Cypress, California 90630
This will ensure that Yamaha Motor Corporation,
U.S.A. has an up-to-date registration record in
accordance with federal law.
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