failure to follow the manufacturer or suppliers instructions, or any alteration or repair carried out without
prior written approval from Intelligent Devices Limited.
8. Faulty goods:
If you receive goods that are faulty or incomplete on arrival you must notify us within 28
days of receipt of the item. If the goods are less than 28 days old you have the option of a full refund or
direct replacement. If the goods are over 28 days old we will test the product for a fault. If the fault is
verified we will try to repair the item, if we are unable to repair the item a replacement or full refund will
be issued in line with our refund policy. If the goods you have returned are not found faulty by our
trained technicians the goods will be returned to you at your cost.
9. Limitation of liability
: Intelligent Devices Limited will not be liable to you for any loss or damage in
circumstances where: there is no breach of a legal duty owed to you by the Supplier or by its employees
or agents; such loss or damage is not a reasonably foreseeable result of any such breach; any increase in
loss or damage resulting from breach by you of any term of this contract. Nothing in these conditions
excludes or limits the liability of Intelligent Devices Limited for death or personal injury caused by our
negligence or fraudulent misrepresentation.
10. Data protection
: Intelligent Devices Limited will take all reasonable precautions to keep the details of
your order and payment secure, but unless Intelligent Devices Limited is negligent, we will not be liable
for unauthorised access to information supplied by you.
11. Images
: Product images are for illustrative purposes only and may differ slightly from the actual
product.
12. Governing Law and Jurisdiction
: These terms of sale and the supply of goods will be subject to English
law and the English courts will have jurisdiction in respect of any dispute arising from the contract.
13. Protecting your security:
To ensure that your credit, debit or charge card is not being used without
your consent, we will validate name, address and other personal information supplied by you during the
order process against appropriate third party databases. By accepting these terms and conditions you
consent to such checks being made. In performing these checks personal information provided by you
may be disclosed to a registered Credit Reference Agency which may keep a record of that information.
This in only done to confirm your identity, a credit check is not performed and your credit rating will be
unaffected. All information provided by you will be treated securely and strictly in accordance with the
Data Protection Act 1988.
Contact us
SentinelPoint is a product of Intelligent Devices Limited (registered in England and Wales, number
03531968). We want to make sure that you are completely happy with your purchase, if you have any
questions with respect to our products or services please contacts us as follows:
Telephone: +44 (0)1932 506 173
Address: Elmbridge House, Elmbridge Lane, Woking, Surrey, UK. GU22 9AF