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13. Troubleshooting
1. Speed Dome Camera switched OFF
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Check whether the power supply is DC 12V.
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Check whether the fuse has burned out.
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Check the wiring connections to both the 2 PIN terminal block and DC plug and check to
see that the electrical plug has been disconnected or switched off.
2. No video image on the monitor
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Check whether the video signal line of the Speed Dome Camera is connected properly.
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Check whether the video signal line of the monitor is connected properly.
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Check the wiring connections to both the 2 PIN terminal block and DC plug and check to
see that the electrical plug has been disconnected or switched off.
3. Unable to control the Speed Dome Camera
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Check whether the ID position is correct.
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Check whether the communication control output or input terminal RS-485 In / Out JACK of
the Speed Dome Camera and the control wire are properly connected.
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Check whether the communication control terminal RS-485 JACK and control wire is
properly connected.
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Please disable Auto Pan Function.
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Check whether the Speed Dome Camera is in the act of processing the alarm due to alarm
interchange action. This eliminates all functions.
4. Speed Dome Camera Out of Focus
Please wipe with cotton-cloth when there is dust on the transparent cover or on the
Speed Dome Camera Housing.
Please contact your local dealer for any other problems not mentioned above.
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