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NXRTi USER’S MANUAL

UNINTERRUPTIBLE POWER SUPPLY (UPS)

Xtreme Power Conversion Corporation (Rev 8/29/13)

Page 33

TROUBLESHOOTING

The following messages are the information that users would find on UPS if it fails to perform as
designed. Users can judge if the fault is caused by external factors and know how to deal with it by
making full use of the information.

1.

Fault indicator on, indicates that the UPS has detected some fault.

2.

Buzzer beeps, indicates that UPS needs maintenance, if beeps for an extended period of time, it
means that there is something wrong with the machine.

3.

If you need help, contact our service department, the following messages should be provided for
analysis:

•

UPS MODEL NO. and SERIAL NO.

•

Date of fault happened

•

Detailed description of the problem (include indicator statements from front panel)

LED Indication and Warning Table

LCD Fault Codes

Fault causation

Fault Code

Bus Fault

00

－

19

Inverter Fault

20

－

39

Over Heat

40

－

44

Output short circuit

45

－

49

Overload

50

－

54

Output Relay Fault

55

－

59

Input NTC Fault

60

－

64

Auxiliary Power Fault

65

－

69

Input Fuse Fault

70

－

74

Others

99

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Содержание 1000VA

Страница 1: ...www xpcc com 2013 Xtreme Power Conversion Corporation All rights reserved UNINTERRUPTIBLE POWER SUPPLY UPS NXRTi Online UPS 1000VA 2000VA 3000VA Models USER INSTALLATION MANUAL ...

Страница 2: ...e 13 SNMP Communications Option 14 DETERMINING THE POWER REQUIREMENTS OF YOUR EQUIPMENT 14 HARDWARE INSTALLATION GUIDE 15 Safety Information 15 Storage and Transportation 15 Environment 15 Installation 16 19 Cabinet Ear Installation 18 INITIAL CONNECTION AND STARTUP 19 USER S OPERATIONS 22 Turning Off the UPS when connected to an AC source 23 Starting the UPS from a DC source cold start 23 Turning...

Страница 3: ...THE BATTERY 32 TROUBLESHOOTING 33 LED Indication and Warning Table 33 SPECIFICATIONS 36 SHIPPING LIST 37 OBTAINING SERVICE 38 XTREME POWER CONVERSION CORPORATION LIMITED WARRANTY 39 APPENDIX A EXTENDED BATTERY PACK USER GUIDE 40 Estimated Run Time for UPS with Extended Battery Packs 40 LED Description 43 Extended Battery Pack Operation 43 Extended Battery Pack Installation 45 Extended Battery Pack...

Страница 4: ... s authority to operate the equipment IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS CAUTION UPS having Internal Batteries Risk of electrical shock Hazardous live parts inside this unit are energized from the battery supply even when the input AC power is disconnected CAUTION No User serviceable Parts Risk of electrical shock do not remove cover No user serviceable parts inside Refer servic...

Страница 5: ...up maintenance of the UPS and batteries CAUTION The unit has a dangerous amount of voltage If the UPS indicator is on the unit s outlets may have a dangerous amount of voltage even when not plugged into the wall outlet because the battery may continue to supply power Care should be taken to undertake installation indoors free from electrically conductive particles which are under temperature and h...

Страница 6: ... store handle and install the equipment Only detailed requirements of the UPS units are described herein and installation must be carried out in accordance with this manual Electrical installation must also carefully follow local legislation and regulations Only qualified personnel should conduct these installations as failure to acknowledge electrical hazards could prove to be fatal PRODUCT DESCR...

Страница 7: ...nt malfunctions the UPS maintains constant voltage isolating critical load output and cleaning the utility AC power Double Conversion On Line Technology A double conversion on line technology UPS provides completely isolated clean uninterrupted single phase power to your critical systems while maintaining the batteries for their maximum potential In the event that the power failure lasts longer th...

Страница 8: ...iguring the UPS to support fully rated loads of switching power supplies as the bypass circuit can handle the start up Advanced Voltage Compensation Technology allows the input voltage range to be 115VAC to 295VAC reducing battery usage and enhancing UPS response during utility power fluctuations Advanced Wide Input Frequency Technology enables the UPS to perform from 45 to 55 Hz when 50Hz output ...

Страница 9: ...ted system shall dictate the output power rating VA Allow a margin for future expansion or calculation inaccuracies from measured power requirements Backup time required will indicate the battery size needed If the load is less than the UPS nominal power rating then actual backup time is longer The following options are available o Extended Battery Packs NXRTi EBP1 for 1000 NXRTi EBP2 for 2000 NXR...

Страница 10: ...POWER SUPPLY UPS Xtreme Power Conversion Corporation Rev 8 29 13 Page 10 NXRTi 2000 3000 REAR VIEW LED Description The UPS has four LED s on the front control panel These LED s allow the user to quickly understand if any action is needed ...

Страница 11: ...PS in Bypass Mode If this BATTERY LED is illuminated it indicates the user needs to take some action and included UPS operating on battery Batteries Overcharged Charger fault Fan fault Batteries discharged to low voltage level Green LED If this INVERTER LED is illuminated it indicates that everything is normal and the UPS is being powered by incoming AC utility or by the batteries After starting t...

Страница 12: ...load temperature input and battery Example Output Voltage 220V Output Frequency 50Hz Capacity graphics section This section displays the capacity of the battery and amount of load on the UPS output Each pane represents 20 capacity When the capacity of the battery is 80 100 5 panes would be displayed When the load reaches 40 60 3 panes would be displayed When the UPS is in overload the icon will fl...

Страница 13: ...arger is working normally the corresponding icon will vary dynamically and orderly When the charger works abnormally the icon will flash as shown below When the UPS is in Battery Mode the number of icons for the charger status section will vary according to the changeable capacity of the battery For example there are five panes in the figure below so the corresponding number of icons is five rows ...

Страница 14: ...hown in the Specifications section of this document 2 Ensure that the equipment plugged into the battery powered outlets does not exceed the UPS rated capacity If UPS rated capacities are exceeded an overload condition may occur and cause the UPS to shut down and trip the circuit breaker 3 If the power requirements of your equipment are listed in values other than Volt Amps VA convert Watts W or A...

Страница 15: ... wet or damp areas and from moist air In order to maintain the batteries the UPS should be recharged every 6 months for at least 8 hours If flammable substances such as gases or fumes are present or if the room is airtight a hazardous situation may exist in which no electrical equipment should be operated The instructions in this manual explain how to install the UPS safely Not acknowledging such ...

Страница 16: ...protection for the equipment from moisture Space and ventilation requirements must be met Ensure there is 100mm behind and 50mm on the sides of the UPS for proper ventilation Ensure that the front of the UPS remains clear for user operation Installation Plastic Base Installation for use in Tower configuration Two plastic base brackets interconnect and flatten for holding 2U base unit configuration...

Страница 17: ...NXRTi USER S MANUAL UNINTERRUPTIBLE POWER SUPPLY UPS Xtreme Power Conversion Corporation Rev 8 29 13 Page 17 ...

Страница 18: ...TIBLE POWER SUPPLY UPS Xtreme Power Conversion Corporation Rev 8 29 13 Page 18 19 Cabinet Ear Installation The bracket is installed on the UPS as shown below UPS FRONT CORNER UPS RACK BRACKET UPS FRONT CORNER WITH BRACKET INSTALLED ...

Страница 19: ...n Corporation Rev 8 29 13 Page 19 TOWER ASSEMBLED UNIT RACK ASSEMBLED UNIT INITIAL CONNECTION AND STARTUP Ensure that the UPS and optional battery packs are mounted correctly and the UPS is disconnected from input power before proceeding 1 Connect external battery packs option ...

Страница 20: ... input AC utility source per specifications Connect a second battery pack to the first EBP in the same fashion if more than one is to be installed Refer to Appendix A Battery Pack User Manual for more details 2 Connect SNMP card option Remove the two screws securing the SNMP cover plate on the rear of the UPS and slide the SNMP NetAgentII card into the slot Secure the card into the slot with the t...

Страница 21: ... in battery mode to operate the Mute Function INQUIRE BUTTON Press and hold the button s for more than second but less than 2 seconds to change inquire function Press and hold this button for more than 2 seconds to change display information FUNCTION SETTING MODE Press and hold this button for more than second but less than 2 seconds to set options NON FUNCTION SETTING MODE Press and hold the butt...

Страница 22: ...lity CD included with SNMP packaging into a PC and download the user manual Install Netility from the AutoRun menu Connect a network cable from the PC to the SNMP card Run Netility program and it will auto search and list available NetAgents SNMP card Highlight and click Configure to change the network settings on the NetAgent discovered Disconnect the cable to the PC and connect the SNMP card to ...

Страница 23: ...N OFF key for more than second to start UPS The operation of the UPS in cold start is almost the same as that when utility power is available After finishing the self test the corresponding LED lights and UPS are working in battery mode Turning Off the UPS when in Utility Mode Press and hold the ON OFF key for more than second to turn off the UPS and inverter After the UPS shuts down the LEDs go o...

Страница 24: ...gs are as following ECO mode setting Enter the setting interface Press and hold the function setting key for more than 2 seconds the letters ECO will flash as following Enter the ECO setting interface Press and hold the function setting button for more than second but less than 2 seconds then come to setting interface of ECO the letters ECO will light for a long time The ON below the ECO will flas...

Страница 25: ...O will light without flash Exit from the setting interface Press and hold function setting button for more than 2 seconds exit from the setting interface and return to the main interface Bypass Output Setting Enter the setting interface Press and hold the function setting button for more than 2 seconds Press and hold the function setting button for more than second but less than 2 seconds select t...

Страница 26: ...for an extended period The ON below the bPS will flash Press and hold the inquiring button for more than second but less than 2 seconds to determine whether the bPS function is used or not If used the corresponding word is ON if not the word is OFF Confirm the Bypass output setting interface After selecting ON or OFF press and hold the function setting button for more than 2 seconds The bPS settin...

Страница 27: ...Press and hold the inquiring button for more than second but less than 2 seconds to inquire about items Items can include input battery output load and temperature The displayed items on LCD screen are showed as following Output Display the output voltage and output frequency of the UPS As the following graphic shows the output voltage is 220v the output frequency is 50Hz Load Display the numerica...

Страница 28: ... Corporation Rev 8 29 13 Page 28 Temperature Display the temperature of the inverter in the UPS The graphics shows the temperature of the inverter is 37 C Input Display the voltage and frequency of the input The graphic shows the input voltage is 210v input frequency is 49 8Hz ...

Страница 29: ...hic shows the battery voltage is 28v the capacity of battery is 100 the capacity of battery is an approximation Press and hold the inquiring button for more than 2 seconds LCD begins to display the items sequentially every 2 seconds Press and hold the button again and the display will return to output status Run Mode Bypass Mode LED indications on front panel in bypass mode are as following ...

Страница 30: ...on When input AC utility is in line with the working conditions UPS will work in line mode Battery Mode LED indications on front panel in battery mode are as follows both the inverter green LED and battery yellow LED are on the buzzer beeps once every 4 seconds The warning red LED is on when beeping When the utility power is not available or is not stable UPS will turn to battery mode immediately ...

Страница 31: ...buzzer beeps The UPS will turn to fault mode with an overload fault inverter fault and over temperature The UPS cuts off the output and LCD displays the fault codes Pressing the mute key will make the buzzer stop beeping You can also press the ON OFF key to shut down the UPS NOTE As for corresponding information of the fault code please refer to Fault Code information Table NOTICE The following pr...

Страница 32: ... risk of electrical shock Do not dispose of batteries in a fire as it may explode Follow all local ordinances regarding proper disposal of batteries CAUTION Do not open or mutilate the batteries Released electrolyte is harmful to skin and eyes and may be toxic CAUTION Although the battery system voltage is only 12VDC and 24VDC the battery can present a high risk of short circuit current and electr...

Страница 33: ...icates that UPS needs maintenance if beeps for an extended period of time it means that there is something wrong with the machine 3 If you need help contact our service department the following messages should be provided for analysis UPS MODEL NO and SERIAL NO Date of fault happened Detailed description of the problem include indicator statements from front panel LED Indication and Warning Table ...

Страница 34: ... X Once every four seconds Affirm if the battery switch is closed Power up or start Six times Affirm if the battery is connected well 5 Output overload protection Overload warning in line mode X X Twice per second Remove the less important loads Overload in line mode protection X X Long beeps Remove the less important loads Overload warning in battery mode X X X Twice per second Remove the less im...

Страница 35: ...ttery well if battery damaged replace it Utility normal but UPS has no input UPS input breaker open circuit Press the breaker for reset Short back up time Battery not fully charged Keep UPS connecting with mains power for more than 8 hours recharge battery UPS overload Check the usage of loads remove some redundant devices Battery aged When replace battery contact franchiser to get battery and rel...

Страница 36: ...ctor 0 8 Voltage 2 Single Phase Grounded Frequency 50 60 HZ 0 2 Crest Factor 3 1 Transfer Time 0 ms Overload Capacity 150 for 30 sec 200 for 300ms Efficiency AC DC AC 90 BATTERY UPS Battery Type 2 12V 9AH 24V 4 12V 9AH 48V 6 12V 9AH 72V UPS Charge Current 1A Backup Time minutes Load Full Load Load Full Load Load Full Load UPS 12 5 12 5 12 5 1 EBP 46 21 46 21 46 21 2 EBP 88 40 88 40 88 40 3 EBP 136...

Страница 37: ... x 654 x 210 Unit Shipping EBP Weights Kg 17 19 5 31 5 34 3 41 43 8 ENVIRONMENT Temperature 0 40 C Humidity 0 95 Non Condensing Altitude 3500m above sea level APPROVALS CE EN IEC 62040 2 EN IEC 62040 1 1 RoHS Compilant COMMUNICATIONS INTERFACE RS232 Dry Contact optional SNMP optional INCLUDED WITH UNIT RS232 Software Cable Mounting Brackets User s Manual Input Power Cord with Schuko Plug AVAILABLE...

Страница 38: ...ou for the above information and if possible help solve your problem over the phone In the event that the unit requires factory service the technician will issue you a Return Material Authorization number RMA If you are returning the UPS to Xtreme Power for service please follow these procedures 1 Pack the UPS in its original packaging If the original packaging is no longer available as the Techni...

Страница 39: ...all be void if a the equipment is repaired or modified by anyone other than XPC Corporation or a XPC Corporation approved third party b the equipment is damaged by the customer is improperly used or stored is subjected to an adverse operating environment or is operated outside the limits of its electrical specifications or c the equipment has been used or stored in a manner contrary to the equipme...

Страница 40: ...6 88 136 188 243 3000 2400 5 21 40 62 86 111 Note for additional runtimes beyond 5 EBP s contact support xpcc com CAUTION It is very critical to connect the correct voltage EBP with the UPS intended NXRTi EBP1 is for NXRTi 1000 NXRTi EBP2 is for NXRTi 2000 NXRTi EBP3 is for NXRTi 3000 CONNECTING THE INCORRECT BATTERY PACK TO THE UPS MAY RESULT IN DAMAGE TO THE UPS AND OR BATTERY PACK WILL VOID THE...

Страница 41: ...NXRTi USER S MANUAL UNINTERRUPTIBLE POWER SUPPLY UPS Xtreme Power Conversion Corporation Rev 8 29 13 Page 41 NXRTi EBP1 REAR VIEW NXRTi EBP2 REAR VIEW NXRTi EBP3 REAR VIEW ...

Страница 42: ...NXRTi USER S MANUAL UNINTERRUPTIBLE POWER SUPPLY UPS Xtreme Power Conversion Corporation Rev 8 29 13 Page 42 NXRTi 1000 WITH 2 NXRTi EBP1 ...

Страница 43: ...t Button on the front panel of the EBP the DC output from the EBP is normal when the Battery Test LED is illuminated Prior to connecting EBP s test each EBP to assure proper operation Extended Battery Pack Operation The NXRT UPS System can be connected to multiple extended battery packs to increase the runtime when connected to the UPS supporting the load Most UPS Systems are limited to one or two...

Страница 44: ...of the batteries 1 The DC Circuit Breaker on the rear of the EBP connects and disconnects the DC bus voltage from the EBP to the UPS The DC Circuit Breaker will also trip to the OFF position in the event of an over current condition in the EBP EBP2 REAR VIEW 2 The EBP s use a cable shipped with each EBP to daisy chain together additional EBP s to the first EBP being connected to the UPS in the app...

Страница 45: ...Repeat the above procedure for testing and securing each additional EBP required CAUTION Do not use extension cords when connecting input AC power to UPS or EBP s 7 Move the DC circuit breaker on the rear of each EBP to the ON position At this point the UPS will need to be started 8 If the EBP s are plugged into an AC source and properly installed the internal batteries will be charged when accept...

Страница 46: ...ging Under certain conditions when the batteries are 100 charged the charger in the EBP will shut off and the LED will no longer be illuminated This is normal operation for the EBP The EBP is working properly 5 Why don t the LED s on each EBP connected to an AC input source turn ON and OFF at the same time The charger on each EBP functions independently from the others One EBP charger may be charg...

Страница 47: ...NXRTi USER S MANUAL UNINTERRUPTIBLE POWER SUPPLY UPS Xtreme Power Conversion Corporation Rev 8 29 13 Page 47 ...

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